Job Title: Floor Manager

Job Summary:

We are seeking an experienced and dynamic Floor Manager to oversee daily operations in our fast-paced and busy restaurant. The ideal candidate will ensure exceptional customer service, manage staff effectively, and maintain a positive dining environment.

Key Responsibilities:

- Supervise and coordinate daily restaurant operations

- Ensure high standards of customer service and satisfaction

- Train, mentor, and manage restaurant staff

- Handle customer inquiries and resolve complaints promptly

- Monitor inventory levels and assist with ordering supplies

- Maintain cleanliness and organization of the dining area

- Collaborate with kitchen staff to ensure timely food service

- Implement and uphold health and safety regulations

Skills and Qualifications:

- Proven experience in a managerial role within the restaurant industry

- Strong leadership and team management skills

- Excellent communication and interpersonal abilities

- Ability to thrive in a fast-paced environment

- Strong problem-solving skills and attention to detail

- Knowledge of restaurant operations and best practices

- Flexibility to work various shifts, including evenings and weekends

We offer a competitive salary and opportunities for growth within our organization. If you are passionate about the restaurant industry and have the skills to lead a team, we encourage you to apply.

Skills and Qualifications Required:

Must be at least 18 years of age (21 for Cocktail Servers).

Excellent physical coordination. Attention to detail.

Courteous and Guest First attitude. Team player.

High energy level; stamina; handles pressure well.

Dependable and reliable. Flexible schedule, when necessary.

Personal cleanliness.

Excellent verbal communication. Able to speak, read, and understand English. Able to perform simple mathematical calculations and handle money.

Physical Requirements:

Able to move throughout all areas of the restaurant.

Able to lift up to 25 pounds on a tray. Good sense of balance.

Able to climb ladders and stairs.