Job Title: PATIENT SERVICES FOOD SERVICES SUPERVISOR

Description Employment Status:Full timeShift:Day (United States of America)Facility:1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center.
Requisition Number:R157940 PATIENT SERVICES FOOD SERVICES SUPERVISOR (Open) How You’ll Help Transform Healthcare:The Food Services Supervisor supervises the Dining and Nutrition Services team that provides patients and visitors retail and dining service operations for Carilion Clinic.

• Supervises and monitors daily dining service and patient delivery service.

• Consults with the leadership team on service issues and keeps them informed of related activities, needs and problems.

• Advises leadership of process improvements.

• Manages employee's schedules. Monitors and adjusts staffing levels and hires contingent employees as necessary to meet quality control and customer requirements.

• Interviews, selects & orients new employees as necessary. Ensures all required new hire paperwork is completed. Makes hiring recommendations to senior leadership team as needed.

• Trains, coaches, evaluates and reviews performance, encourages professional development.

• Provides and participates in department in-services.

• Provides technical assistance to employees to assure that service and quality standards are met.

• Administers hospital and departmental policies, procedures, objectives, quality assurance, safety, environmental and infection control.

• Assists leadership with annual budget preparation.

• Prepares operations reports for leadership and other reporting as required.

• Receives and reviews job orders, prioritizes, informs management of production status, time schedules and ensures production deadlines are met as required.

• Establishes production goals, objectives and quality control standards to better serve the customer and comply with all accreditation requirements. Monitors workflow and time schedules to meet production goals as assigned.

• Ensures compliance of Carilion policies and procedures and all regulatory guidelines as prescribed by various agencies, including JCAHO, OSHA, etc. Ensures compliance with contracts and service line customer service agreements.

• Provides conflict resolution with internal and external customers as necessary.

• Provides excellent services to patients and customers.

• Communicates with vendors as necessary.

What We Require:

Education: High School Degree required

Experience: 2 years of supervisory experience in high volume food production system.

Licensure, certification, and/or registration: SERV-Safe Certification or equivalent certification from the Virginia Health Department.

Other Minimum Qualifications: Good communication skills. Good supervisory skills to provide technical assistance as needed. General interest in staff development.

Recruiter:

TAMIKA RICKMAN

Recruiter Email:

tdrickman@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training