We are seeking a motivated, professional, and dependable Brand Ambassador to represent our company at trade shows, retail locations, promotional events, and customer outreach opportunities. This role is primarily focused on engaging with the public, promoting products and services, generating leads, and delivering exceptional customer experiences that strengthen brand awareness and drive business growth. The ideal candidate is outgoing, self-motivated, and comfortable interacting with customers in a variety of settings. In addition to event and retail responsibilities, this position will occasionally involve visiting previous customers to collect reviews, obtain referral business, and on rare occasions conduct door-to-door promotional outreach within designated areas. This position also requires responsibility for transporting, setting up, maintaining, and presenting company displays and promotional equipment in a clean, organized, and professional manner.

Key Responsibilities

• Represent the company professionally at trade shows, expos, retail locations, and promotional events
• Engage with prospective customers to educate them on products, services, and company offerings
• Generate leads and support sales initiatives through face-to-face customer interactions
• Transport, assemble, maintain, and break down event displays, booths, signage, and promotional materials
• Ensure all displays and equipment remain clean, functional, organized, and presentable to the public
• Build and maintain positive relationships with customers, retail partners, and event attendees
• Conduct occasional follow-up visits or outreach with previous customers to:
• Collect customer reviews and testimonials
• Request referrals and referral business
• Strengthen customer relationships and brand loyalty
• Conduct occasional door-to-door promotional activities in assigned areas when needed
• Accurately collect customer information and maintain lead records
• Assist with inventory and organization of marketing materials and event equipment
• Collaborate with sales and marketing teams to support promotional campaigns and events
• Maintain a positive, energetic, and professional brand image at all times

Qualifications

• Previous experience in brand promotion, retail sales, customer service, trade shows, or marketing preferred
• Excellent communication and interpersonal skills
• Comfortable initiating conversations and engaging with the public
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Professional appearance and demeanor
• Ability to work flexible hours, including evenings and weekends as required for events
• Ability to lift, carry, and transport up to 50 pounds regularly
• Valid driver’s license and reliable transportation required

Preferred Skills

• Experience setting up and maintaining trade show or event displays
• Lead generation or direct sales experience
• Familiarity with CRM systems or customer tracking tools
• Experience obtaining customer reviews or referral business
• Comfortable working in fast-paced public environments

Work Environment

This role involves frequent travel to trade shows, retail locations, customer sites, and promotional events. Employees should be comfortable working on their feet for extended periods, transporting equipment, and working in both indoor and outdoor environments as needed.

Compensation & Benefits

• Competitive hourly pay and bonus opportunities
• Mileage or travel reimbursement where applicable
• Opportunities for advancement and professional growth
• Flexible scheduling options depending on event calendar