Job Title: Development Assistant

Team: Development

Classification: Full-Time, Non-Exempt

Reports To: Director of Development

Direct Reports: None

Effective Date: June 2025

Position Summary

The Development Assistant is responsible for managing donor related payment information, communication to donors through calls and mail processes, facilitate event registration, manage a portfolio, update donor’s information, assist in the management of the Director of Developments calendar and activities. This individual will support members of Oliver Gospel’s development team. This individual will be responsible for providing administrative, clerical, and operational support to the team and will manage several milestones and projects efficiently.

Position Qualifications

For Employment with Oliver Gospel

A believer in Jesus Christ

Affirm without reservation Oliver Gospel’s Statement of Faith

Fully support Oliver Gospel’s Statements of Mission, Vision, and Values

Ability and desire to work in harmony with other Oliver Gospel employees

Be on time and ready to work at the assigned work location on every scheduled day of work

Due to sensitivity for potential impact upon Oliver Gospel’s Program Participants, the use of tobacco

and/or vaping products is not permitted during scheduled work hours or at any Oliver Gospel event

Valid South Carolina driver’s license

For the Development Assistant

Work experience in a related field.

Knowledge of PC-based software and relevant applications and office equipment Working knowledge of CRM, volunteer, and donor database software Experience in bulk mail processing.

Experience in providing superior customer service

Exceptional attention to detail and strong organizational and time management skills

Ability to develop positive rapport with individuals while maintaining a strong sense of professionalism. Must be flexible to cover duties assigned outside of a regular work schedule.

Position Responsibilities

1. Process monetary donations and create/update donor files.
2. Manage, analyze, and report monetary gifts and documentation to finance and supervisor.
3. Ensure donation batches are accurate, organized, and processed daily, with donor acknowledgment letters mailed within 24 hours of receipt.
4. Travel to and from Post Offices to receive and deliver mail.
5. Schedules check presentations, marketing, development calendars, and communicate schedules to staff.
6. Create, print, and process daily donor acknowledgements and other mailed communications.
7. Provide exceptional donor relations customer service including thank you calls to donors and answering all phone calls related to the Development Department, assisting in enhancing the customer experience of individuals contacting Oliver Gospel with questions, concerns, comments, or contributions related to donor relations.
8. Manage Employer Match systems and follow up on eligible donors
9. Manage all aspects of bulk mail processing and departmental stationery supplies.
10. Manage donor CRM data collection, automation, quality assurance, and data accountability.
11. Coordinate projects and tasks for Development Director, including gathering and complying grant data and attachments.
12. Participate and assist with special events as needed including registration for the event.
13. Perform other duties as assigned.

Core Competencies

Highest level of accuracy

Strong organizational skills

Excellent attention to detail

Superior customer service and communication skills

Stamina for accomplishing repetitive tasks Strong technical, research, and analytical skills

Ability to work independently and as part of a team

Integrity in dealing with people, finances, and confidential information Ability to multi-task and meet deadlines

Professional demeanor Servant attitude

Mental and Physical Demands

Ability to work in a changing, growth-oriented environment Ability to concentrate and apply mental processes

Ability to respond appropriately to stressful situations

Ability to work with disruptions, critical issues, and emotional individuals Ability to operate with a positive attitude

Ability to move seamlessly from one task to another Ability to participate in travel experiences

Ability to operate a computer and other office machinery for long periods of time

Ability to climb stairs, bend, squat, kneel, and reach upward and/or outward in performing tasks Ability to frequently lift, carry, push and/or pull items weighing up to 25 pounds

Ability to engage in limited exposure to publicly transmitted diseases, such as colds, viruses, etc.