ServiceNow CMDB Engineer

Improvix Technologies | Federal Program | Remote-First

Compensation: $170,000 – $220,000

Location: Remote, with occasional onsite support in Washington, DC as program needs require

Clearance: Active Top Secret required. Secret-cleared candidates considered — we sponsor and support the TS upgrade.

Employment Type: Full-Time

OWN THE CMDB. ACTUALLY OWN IT.

Every organization complains its CMDB is wrong. Almost none of them fund somebody to fix it. The data drifts, Discovery half-works, nobody trusts the dependency map, and the person nominally responsible has four other jobs.

This is the other situation. Improvix Technologies is hiring a ServiceNow CMDB Engineer for a federal program where configuration management is a funded, staffed, named responsibility — yours. You'll run Discovery and Service Mapping, wire the CMDB to the asset and inventory systems that should be feeding it, and build the data quality that everything downstream depends on.

Incident, Change, asset management, and the service views leadership actually looks at all rest on this data being right. When it is, nobody notices. You'll know.

WHY ENGINEERS TAKE THIS ROLE

WHAT YOU'LL OWN

Discovery & Service Mapping

CMDB Data Architecture & Health

Asset Management Integration

Integrations & Data Feeds

Collaboration & Documentation

WHAT YOU BRING

BONUS POINTS

WORKING HERE

Improvix Technologies delivers secure, modern, integrated technology solutions that keep the nation's most critical systems running. We're small enough that a good idea reaches a decision-maker in a day, and close enough to the mission that you'll know exactly what your work supports.

On location: this role is remote-first. Onsite time in Washington, DC is occasional and driven by real need — planning sessions, work that has to happen on a restricted network, time with stakeholders — not a standing weekly requirement. We'll give you as much notice as we can.

Ready to apply? Send us your résumé. If there's a CMDB you brought back from the dead, a Discovery rollout you untangled, or a dependency map somebody finally trusted, tell us about it — that's the conversation we want to have.

WHY IMPROVIX

At Improvix Technologies, we don't just deliver IT solutions — we deliver mission success. Our teams support critical government programs by building secure, innovative, and scalable technology that helps agencies operate more efficiently and securely.

We believe great technology starts with great people, so we invest in our employees' growth, well-being, and long-term success. Our benefits include:

On remote work: this role is fully remote within the U.S. You'll need to be available during East Coast business hours for client workshops and stakeholder sessions, and occasional travel may come up for major planning events — but there's no expectation that you relocate or report to an office.

Ready to apply? Send us your résumé. If there's a backlog you cleaned up, a process you fixed, or a stakeholder you talked out of a bad customization, tell us about it — that's what we'll want to hear.

EQUAL OPPORTUNITY EMPLOYER

Improvix Technologies, Inc. is an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Improvix is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and employment process. If you require assistance or accommodation, please contact our Human Resources team.

Security Clearance / Citizenship Requirements

Due to the nature of our government contracts, U.S. citizenship may be required for certain positions, and some roles may require the ability to obtain and maintain a U.S. government security clearance.

Pay Transparency Statement

In accordance with applicable laws and regulations, Improvix Technologies will not discharge or otherwise discriminate against employees or applicants for discussing, disclosing, or inquiring about compensation.