POSITION SUMMARY

Chicanos Por La Causa (CPLC)’s Workforce Solutions WIOA Youth Program provides education and employability services for Phoenix youth and young adults ages 14 through 24. Through a network of business and inter‐agency collaborations we serve as a pathway for young people to succeed in the workforce.

The Outreach and Intake Specialist is responsible for all tasks and support in all matters related to outreach, intake and enrollment of participants into CPLC’s WIOA youth program.

The Outreach and Intake Specialist is responsible for promoting CPLC Workforce Solutions Services and programs and assist with the organization and development of recruitment and enrollment providing basic information and referral assistance to participants.

Additionally, this will work to develop mutually beneficial relationships with area‐wide business, industry and community partners in support of the program specifically for recruitment and outreach efforts.

Additionally, this position will most like be the first face that participants see, and thus be responsible for creating and maintaining records of potential participants and effective handoffs to case managers.

Provide regular reports and data visualization on outreach strategy, progress, and enrollments.

MINIMUM QUALIFICATIONS AND COMPETENCIES

• High school diploma or GED equivalent.
• Non‐Expired Driver’s License with clear record required.
• Must be able to obtain an Arizona Level One Fingerprint Clearance Card.
• A minimum of two years’ experience in outreach, customer service focused environment, or
• Any combination of training and or experience which indicates the ability to perform the required duties.
• Experience working with opportunity youth a strong plus.
• Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Preferred).