Salary Range: $47,390 - $50,996.14 annually

Hybrid Schedule: 2 days from home and 3 days on-site

Benefits (The Good Stuff)

• 3 WKS+ Vacation Paid*
• 12 Paid Holidays
• 12 PTO Paid Days
• Competitive Health Benefits Package
• Wellness Program Reimbursements up to $50/month
• Short Term Disability at NO COST
• Life Insurance & AD&D 2X Annual Salary at NO COST
• Employee Assistance Program
• Retirement Plan UP TO 6% Employer Funding
• Professional Development Opportunities
• Discounted On-Site Early Childhood Care
• Tuition Assistance for Early Education Degree
• Free Monthly Transit Card

*Vacation amounts may vary based on roles, schedules, and years of service

Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!

United Way Miami, Inc. is hiring a Case Manager, MU to join our team. As a Case Manager, MU, you will provide holistic, client-centered case management with service and resource coordination, empowering veterans, transitioning service members, and military families to advance toward economic mobility and stability.

UWM is an equal opportunity employer and a drug-free workplace. Please visit our Career site homepage to view our EEO statement and Drug-Free policy.

Principal Duties and Responsibilities:

• Performs needs and comprehensive assessments; develops or updates care plans, service plans, and/or treatment plans with clients and their families to address their needs and to facilitate referral to appropriate treatment or service providers or facilities; engages clients and families in the development of service implementation plans
• Counsels clients and/or sustaining success and wellness; conducts activities and monitors the service environment in a manner to maximize client success and well-being
• Advocates on behalf of clients and families for services, basic needs, and other related issues
• Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications
• Conduct comprehensive, client-centered social work activities in accordance with best practices
• Conducts community and home visits (if needed) related to client needs; provides follow-up and monitors service delivery and care environments
• Stay abreast of community resources and procedures for referring clients to appropriate resources
• Facilitates case consultation for client situations
• Provides crisis prevention, intervention, and supportive counseling as needed.
• Performs other duties and assumes other responsibilities as assigned by the supervisor
• Due to the leadership role United Way is called upon to play in the community, particularly in times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.

Education Requirements: Bachelor’s degree with major course work in social work, psychology or other field closely related or equivalent experience; Military experience/Veteran highly preferred.

Experience Requirements: At least 2 years of experience in social case work, counseling, eligibility determination, social service or community resource referral, or closely related work. Case management background preferred. Knowledge of the needs of the Military/Veterans is essential.

Technology Requirements: Intermediate Microsoft Office suite, including Outlook, and knowledge of modern web browsers.

Other Essential Knowledge/Skills: Must be detail-oriented and able to multitask in a fast-paced environment. Strong customer service skills required. Ability to function in a team environment. Spanish language not a requirement, but helpful.

Contacts: Internal. Communicate with all levels of the organization to exchange information, collect information, and coordinate projects.

Career Growth: We encourage you to grow through formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Apply with confidence! Research indicates that individuals may hesitate if they don't meet every requirement. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.