Title of Position: Security Guard

FLSA Status: Non-Exempt

Department: Security

Reports to: Security Shift Supervisor

Positions Reporting to the Position: None

Wage: $18.02 per hour

About Win

Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing.

Join Our Team as a Security Guard – Make a Difference Every Day!

Are you passionate about creating a safe and secure environment? Ready to build a rewarding career in security? We are looking for highly motivated individuals to join our team as Security Guards, dedicated to ensuring the safety of residents, staff, visitors, and volunteers. As a Security Guard, you'll be responsible for enforcing facility rules, monitoring safety, and reporting concerns to security and program managers. This role is perfect for individuals with experience in social services or residential settings who are committed to making a positive impact. This is a unionized position represented by Local 32BJ, offering competitive benefits and opportunities for career growth. Take pride in your work and contribute to a safer environment – apply today and become an essential part of our team!

Responsibilities:

• Ensure a safe environment for residents, staff, visitors, and volunteers.
• Participate in fire drills as part of the fire brigade.
• Conduct monthly fire safety and extinguisher inspections.
• Assist with emergency evacuations.
• Implement safety and security procedures for compliance.
• Maintain security logs, including school attendance, visitor, and resident sign-in logs.
• Respond to crises using non-physical methods and follow Win protocols.
• Report actions taken during incidents verbally and in writing; complete incident reports.
• Develop knowledge of facility features and potential problems.
• Patrol the building and perimeter, check client units, and report observations.
• Recognize signs of substance abuse, child abuse, and criminal activity, report to appropriate staff.
• Monitor CCTV cameras and report activities violating safety protocols.
• Log observations and report unusual occurrences.
• Participate in investigations and maintain confidentiality.
• Attend program and house meetings, case conferences, and training sessions.
• Perform related duties as assigned.

Essential Functions:

• Monitor CCTV cameras and report unusual activities.
• Ascend/descend stairs in an 8-story building.
• Maintain a standing position on post for at least 2 hours.
• Lift and use a fire extinguisher.
• Work all shifts, weekends, and holidays.

Qualifications:

• Commitment to Win’s mission, vision, and values.
• High School diploma or equivalent.
• Valid Fire Guard Certification F02.
• Valid NYS Security Guard License.
• 2-3 years of experience in social services or residential settings.
• Ability to make clear decisions and handle situations fairly.
• Effective interaction with facility staff and clients.
• Ability to work under pressure and during stressful situations.
• Willingness to be certified in First Aid/CPR/AED.
• Ability to work effectively in a team environment.
• Effective verbal and written communication skills.
• Willingness to remain at post beyond scheduled hours if necessary.
• Bilingual (English/Spanish) is a plus.

Core Competencies:

• Leadership: Follows Win policies and procedures, acts professionally, and has a strong work ethic.
• Facilitating Change: Consistently delivers high-quality results.
• Managing Performance: Interacts respectfully with clients and coworkers.
• Applying and Developing Expertise: Works with the manager to set and achieve challenging goals.
• Communicating and Collaborating: Values diversity and inclusion, keeps the manager informed, and avoids surprises.

WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT

Win is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.