Hours Per Week: 40
Schedule: 3:00 PM - 11:30 PM

SUMMARY:

The role plays a key role in maintaining a safe, secure, and welcoming environment across Rochester Regional Health facilities. Responsibilities include patrolling assigned areas, monitoring facility access, assisting patients and visitors, and responding to both routine and emergency situations. Officers are expected to deter aggression, enforce safety protocols, and communicate effectively with diverse populations. This position requires professionalism under pressure and a strong commitment to customer service and public safety.

RESPONSIBILITIES:

• Training & Development: Complete required security training, certifications, and shadowing to learn hospital policies, procedures, and emergency protocols.

• Security Operations (Under Supervision): Assist with patrols, access control, CCTV monitoring, incident response, and emergency drills while gaining hands-on experience.

• Safety & Risk Awareness: Identify and report hazards, participate in fire safety checks, and support patient and visitor safety initiatives.

• Reporting & Documentation: Prepare clear, accurate incident and activity reports while learning investigatory and documentation practices.

• Professional Conduct & Teamwork: Uphold hospital values, demonstrate integrity, and work collaboratively under guidance to develop into a fully independent Security Officer.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent

• NYS Security Guard License required

• Valid NYS Driver’s License

PREFERRED QUALIFICATIONS:

• 6 months experience in Law Enforcement, Corrections, Military, or Security

• Strong interest in safety and security, public safety, or law enforcement.

• Excellent communication skills and a customer-focused attitude.

• Ability to maintain a professional demeanor in high-stress or emergencies situations.

• Demonstrated interest in security, safety, or law enforcement