MAIN FUNCTION:

Primary responsibility is to protect and safeguard employees, patients, visitors, and property by providing a visible deterrence and de-escalation to crime.

REPORTS TO: Director of Facilities

DUTIES AND RESPONSIBILITIES:

Practice/Performance Improvement

1. Primary station is Emergency Room Department
2. Patrols building and grounds of Hospital to prevent fires, theft and vandalism.
3. Monitors building access control and camera systems regularly and reports any unusual trends, activities, or outages to Director of Facilities and Safety Officer (s).
4. Ensures only authorized personnel are admitted onto Hospital premises.
5. Escorts visitors, patients, personnel to and from parking areas as needed.
6. Assists motorists who become stranded on Hospital property.
7. Maintains current information in lost and found logs. Notifies individuals when items reported as missing are located.
8. Serves as a member of the Code Team and responds to all Hospital codes.
9. Investigates incidents of unusual circumstances reported by Hospital personnel, visitors, physicians or patients and reports all incidents, verbally or through general incident form, by the end of each shift.
10. Writes incident reports and documents investigatory steps and results.
11. Responds to emergency calls for assistance to control disorderly conduct or combative patients.
12. Maintains CPR, clinical restraint, and NYS Security Guard licensure/training.
13. Patrols parking lot areas to detect any irregularities and enforces proper parking practices by employees.
14. Inspects outgoing parcels as necessary to prevent theft of Hospital Property.
15. Reports all safety and fire hazards observed on routine patrols and inspections to Safety Officer(s).
16. Assists and gives courteous responses to any inquiries made by patients, visitors, or personnel.
17. Monitors Hospital using electronic security equipment (closed-circuit television, alarms, etc.)
18. Enforces all Hospital policies/procedures as assigned by Administration and Director of Facilities.
19. Liaison with local law enforcement.

PHYSICAL DEMANDS: Sitting, standing, walking, lifting, bending. Must be able to physically participate and respond to Code situations.

WORKING CONDITIONS: Work inside and outside in snow, rain, and heat. Potential exposure to mechanical rooms, chemicals, communicable diseases and bodily fluids.

EDUCATION: High school diploma or equivalent.

LICENSURE AND/OR CERTIFICATIONS: Registered as a Security Guard in NYS, or close to completion.

EXPERIENCE: Previous experience in security and/or law preferred. Must successfully pass PMCS training.

LANGUAGE ABILITY: Ability to read, write and interpret documents in English such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read, analyze and interpret common/trade/technical journals. Ability to write reports, business correspondence and procedure manuals.

MATH ABILITY: Basic math skills.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to deal with possibility of high stress level situations. Ability to deal with disorderly and combative patients/visitors.