Full Time more than 40 hours per week

Chicago, IL, US

Salary: $19 (USD) Hourly

Security Officer – Full-time (days, evenings and weekends)

The Security Officer’s primary responsibilities are to observe and report activities and incidents during special events/programs and interact with visitors, vendors, and employees while enforcing Museum security and safety policies. Additional duties may include safeguarding the Museum’s collections and temporary exhibitions, through proactive, preemptive, and appropriately responsive action.

ESSENTIAL FUNCTIONS:

• Monitor catering staff, vendors, and guests during special events. This includes proper check-in/out of all visitors, to ensure safety and security of the Museum.
• Patrol exhibition galleries and unsecured areas of the building as assigned.
• Keen ability to observe, report, and respond to safety and security issues in both public and sensitive museum areas.
• Respond to emergency situations quickly, taking direct orders from superiors and following standard procedures.
• Respond to, assess, and notify proper authorities in alarming situations.
• Skill in interacting diplomatically with the public in a high-volume, continuous-public-contact setting.
• Ability to maintain composure in the face of resistance and hostility.
• Ability to provide excellent customer service.
• Stamina, strength and dexterity in the feet and legs, keenness of vision and memory for detail.
• Ability to communicate effectively in English verbally and in writing, including effective radio communication, log reporting, and report writing skills.
• Maintain a clean and neat appearance and wear a uniform.
• Relocate heavy wheeled carts, place and secure scissor gates in front of galleries when closed, set up and take down stanchions with rope barricades and move directive signs, both inside and outside, using a 2-wheeled hand truck or dolly.
• Support the Museum’s welcoming culture and demonstrate that the museum is for everyone. Excellent customer service skills a must.

WORK SCHEDULE:

The actual work schedule varies based on need and may involve day, evening or night work. Will require Saturdays, Sundays and some holidays. Must be available to work in excess of scheduled shift without prior notice.

QUALIFICATIONS:

• High school graduate or equivalent
• Security experience preferably in a museum or educational environment
• Available to work evenings and weekends on a part-time scheduled basis and occasionally on an on-call basis
• PERC card a must. Training in CPR and first aid procedures preferred.
• Must be able to pass background investigation and maintain an operating mobile telephone
• Patience with children and senior citizens. Must be a great communicator.
• Consistently perform job duties throughout the shift, with or without supervision.
• Must be 21 years to qualify.

CHM has implemented a mandatory vaccination policy requiring COVID-19 vaccination(s) for all employees.

This decision was made in accordance with CHM's duty to provide and maintain a workplace that is as safe as possible during these uncertain times. We believe that adopting this policy safeguards the health of our employees and their families, our customers and visitors, and the community at large from infectious diseases that may be reduced by vaccinations.

To Apply: Please submit the following as a single document: cover letter and resume. Online submissions with incomplete information may not be considered. E/O/E D/V/M/F. No Phone Calls, please.

This job description is not intended to be an express or implied contract between CHM and any employee. CHM employees are employees at will. CHM reserves the right to change or assign other duties to this position as necessary to meet changing business needs. CHM is an equal-opportunity employer.