Why work at TidalHealth?

Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you’ll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.

Security Receptionist Job Summary

The Public Safety Security Receptionist provides general information and security surveillance for TidalHealth during visitor hours, including patient look up, security surveillance for assigned areas, and escorting visitors. This position will have direct contact with patients and visitors and will use a computer console to find information and to monitor video of the assigned area. The Public Safety Security Receptionist monitors and appropriately communicates Life Safety alarms from an identified and equipped office room. Life Safety alarm monitoring is a 24-hour monitoring system which includes the fire panel, the medical gas panel, the Hillrom Nurse Call panel, camera feeds, and any other associated Life Safety monitoring equipment.

Security Receptionist Job Requirements

Education

• High School diploma or G.E.D.

Experience

• One (1) year of customer service experience required.
• Security/monitoring/surveillance experience preferred, but not required.
• Must be proficient in using Microsoft Office applications, including Word, Excel, and Outlook.

Benefits: We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):

• Health: Medical (including HSA), Dental, Vision, & Prescription

• Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs

• Growth: $5,000 Tuition Assistance & Certification support

• Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance

• Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)

• Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more