Entity: WELL Health Clinic Network Inc.

Position: Medical Office Assistant

Type: Full Time

Location: ExecHealth

About the Company:

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "WELL." As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 180+ clinics across the country. Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year. Our clinics offer a diverse range of services, including walk-in appointments, family medicine, internal medicine, Kinesiology, sleep apnea treatment, botox procedures, and women’s health services. WELL exists to enable healthcare practitioners with best-in-class technology and services. The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimization tools, data protection solutions and more. The platform empowers healthcare providers with digital healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes. For more information about the companies, visit; www.well.company, wellclinics.ca

Position Summary:

We are seeking a Medical Office Assistant (MOA) to perform administrative duties such as phone handling, data entry, appointment bookings and scheduling. The ideal candidate will be a team player who shares enthusiasm for bettering the care of all.

What you will be doing:

• Respond and assist patient needs by working alongside nurse and doctors.
• Manage your teams workload and schedules accordingly.
• Booking appointments, answering phones, provide a concierge experience for assigned caseload.
• Maintain accurate patient records, including medical histories, test results, and allergies.
• Collaborate with other staff members, such as nurses, physicians, and receptionists, to streamline patient care and ensure that all necessary procedures are completed.
• Participate and contribute to various team meetings and huddles.

You have:

• Certification as a Medical Office Assistant preferred.
• Previous MOA experience is preferred.
• Bilingual in French preferred.
• At least 2 years of experience in a clinical setting.
• Strong organizational skills and attention to detail.
• Excellent communication and patient education skills
• Knowledge with OSCAR EMR an asset.

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization.

At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.

Want Read more about us: https://stories.well.company/