Job Summary

Looking for a role where you can stay organized, support a fast-moving team, and make a real impact behind the scenes?

At BenGlassLaw, we’re a growing personal injury and disability law firm known for our supportive team culture, strong client service, and no-drama work environment. We’re looking for a Legal Administrative Assistant who thrives on organization, follows through on details, and enjoys being the person that keeps things running smoothly.

Our office is located in Fairfax, Virginia and the position is part-time, in person, for 25 hours per week (5 hours/day). Our entire local office comes in every day and if you’ve been stuck working from home and miss seeing friendly faces, this is the job for you!

Job Duties

• Answer and route incoming phone calls; assist with call overflow as needed
• Provide front desk coverage when receptionist is out; greet and assist visitors
• Manage incoming and outgoing mail, including sorting, scanning, and distribution
• Prepare and send firm mailings for Personal Injury (PI), Long-Term Disability (LTD), and Marketing teams
• Update and maintain newsletter and mailing lists
• Request medical records, police reports, and other case-related documents
• Perform in-house medical records processing (scanning, tracking, and payments)
• Follow up with providers to obtain records and update health insurance billing information
• Assist virtual assistants (VAs) with records follow-up and case support
• Prepare and send settlement packages and client correspondence
• Print invoices and complete check request forms for payment processing
• Submit invoices and check requests to accounting and track completion
• Mail checks and coordinate outgoing payments
• Prepare and send lien letters; assist with new lien requests and tracking
• Mail pleadings and legal documents
• Prepare and send client mailings, packages and thank-you notes
• Support client experience and marketing initiatives through timely communication
• Maintain office supplies

Knowledge & Basic Qualifications

• You are comfortable on the phone, both calling other people and picking up calls when they come in. Communication is really important. You need to be someone who speaks up when something is wrong. The attorneys rely on you to be the eyes and ears of the law firm.
• You are organized and pay attention to detail. You're the person who keeps lists and makes sure everything is moving along smoothly.
• You are Internet and technology literate and comfortable learning new systems. You will use case management systems and internal tools to track and complete tasks.
• You are kind. People who call our office are often having some of the worst days of their lives. We make things better for them, not worse.

Bonus Qualifications (not required, but they will put you at the top of the pile):

• Previous experience working in a law firm
• Experience with Filevine case management
• Customer service experience – you know how to make people feel glad you are on their side!

About Us:

We are a personal injury and long-term disability law firm located in Fairfax, Virginia. We are good at what we do; have a terrific reputation and lots of good consumer reviews. Check the law firm out at www.BenGlassLaw.com. We have a number of videos at YouTube that would probably be important to look at before deciding if this would be a good fit for you.

Benefits: 12 paid holidays, paid time off, medical/dental/vision insurance, FSA, EAP, 3% employer 401(k) contributions, profit sharing, employer paid life insurance, employer paid short- and long-term disability.

Thanks for reading to the end—we know not many people do, so you already stand out! Want to stand out even more? Include a cover letter telling us why YOU would be perfect for this position. If you are switching careers or have a gap in work, feel free to explain it.

We review a lot of resumes, so make sure you stand out in the crowd. We look forward to reading your application.