We're Humanizing Healthcare

At HHM Health, our mission is to provide high quality and compassionate healthcare to all. Our vision is to be the best patient-focused health center providing personalized physical, mental, and spiritual care for every individual. We are led by our CARES Values (Compassion, Advocacy, Respect, Excellence, Servant Heart). Together, our CARES-givers are making a difference in Dallas and surrounding communities.

Opportunities available in Mesquite

We are seeking a Front Office Assistant with a passion for service excellence to join our Family Medicine team in the Mesquite area. The Pediatric Front Office Assistant serves as the first point of contact for patients and families, providing exceptional customer service in a child-friendly healthcare environment. This role manages front desk operations, supports administrative functions, and ensures a welcoming, organized, and efficient clinic experience.

Location: 4550 Gus Thommason Rd. Mesquite 75150

Here's a sneak peek at what you'll do:

• Create a welcoming environment for patients and visitors
• Ensure patient waiting area is clean, organized, and welcoming to all.
• Treat all patients and guests with courtesy and respect by phone and in person.
• Ensure our patients are scheduled for care and tended to in a timely manner.
• Partner with medical staff and care teams to resolve patient concerns.
• Collaborate with our enrollment and care teams to ensure a new patient experience.
• Verify insurance coverage and financial assistance available for patients
• Ensure patients are up to date with accounts

What you need to succeed

To be a productive member of our team, you will have a pleasant and professional demeanor, be a self-starter, have the ability to work independently, strong communication skills and the ability to preserve confidentiality. You will also have the following: