Fine Jewelry Sales Consultant (Full-time)

D.J. Bitzan Jewelers Inc is hiring a full-time Sales Professional who can create an amazing experience that results in sales—because we’re not looking for someone to just “show jewelry.” We’re looking for someone who can listen, connect, guide, and make sales.

Who This Role Is For:

You’re the kind of person who:

• Can make a customer feel instantly comfortable… and still confidently help them move toward a decision.
• Likes setting and achieving sales goals.
• Notices what needs doing and does it—without waiting to be asked.
• Can handle busy Saturdays with steady energy and standards.
• Is reliable and takes pride in a job well done.

Compensation: $18 - $24 per hour + monthly sales bonus based on individual sales and store performance.

$18 - $24 per hour plus bonus

What You’ll Do:

• Greet customers quickly and warmly, then build genuine rapport.
• Ask great questions, listen well, and guide customers to the right jewelry solution.
• Recommend products and services naturally.
• Consistently sell to meet or exceed individual and store goals.
• Support engagement ring and bridal consultations, custom design conversations, and special orders.
• Take in jewelry repairs and service requests with accuracy and urgency.
• Create and update customer profiles, document sales, and manage follow-ups.
• Process transactions (cash/check/credit), returns, and exchanges confidently through our POS system.
• Help with opening/closing procedures and keeping the showroom clean and beautiful.

What “Great” Looks Like Here:

• You close sales. You don’t just assist.
• You follow up without being reminded. You take ownership.
• You build repeat customers because people genuinely like you and trust you.
• You sell with honesty and integrity.

What We’re Looking For:

• An individual looking for a career who is excited about learning new skills and is interested in professional development.
• Strong communication skills (in person, phone, email, text).
• Self-motivated, dependable, high-energy, and coachable.
• Comfortable with sales goals and performance expectations.
• Organized, detail-oriented, and able to multitask.
• Basic math skills; comfortable using POS and customer database systems.
• Retail, hospitality, or sales experience preferred—but not required if you’re hungry to learn and you’re good with people.
• Team-oriented: able to give and accept support. Collaborative. Positive energy for all.

Qualifications:

• At least 2 years of consultative, customer-facing sales experience, selling products with clear features and benefits.
• Jewelry sales experience is not mandatory—we'll provide comprehensive training and ongoing learning opportunities!
• Available to work favorable retail hours - Regular hours that we are open to serve customers are Monday through Friday, 10 AM to 6 PM, Saturday, 10 AM to 5 PM. Sales staff have a scheduled weekday off. Extended hours during events and in December.

Our Benefit Package includes company-paid health insurance for the employee, employer contribution toward family health insurance, Health Savings Account, Long-term Disability, Life Insurance, 401(k), profit sharing (vesting program), paid time off, and an employee discount.

• Competitive wage and bonus structure.
• A collaborative and supportive work environment.

Final pay determinations will depend on various factors, including, but not limited to, experience levels, knowledge, skills, and abilities.