BASIC FUNCTION: Provides a supportive setting for Franklin residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided.

MAJOR DUTIES:

· Meets, greets, checks identifications and announces visitors to residents and staff.

· Maintains daily log of complaints and incidents in the building.

· Provides assistance to the clients when outside agencies are conducting home visits.

· Calls 911 in emergencies and informs Emergency Operator of emergency.

· Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.

· Address and access client’s needs in crisis situations. Follow protocols written in the LESC Policy and Procedure handbook.

· Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health.

· Assists tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.

· Answers central telephones and relays messages to staff and residents.

· Records and maintains log of incidents.

· Monitors resident activity and ensures their safety.

· Assists program staff as needed.

· Performs other duties as requested or assigned.

SCHEDULE: Sat-Sun 12AM-8AM

RATE: $21.20/hr (including night differential)

LOCATION: Bronx, NY 10456

To join our diverse team, please include salary requirements with your resume/application submission.

Please visit us at www.lesc.org

EEO Minorities/Women/Disabled/Vet

QUALIFICATION - EDUCATIONAL AND PROFESSIONAL EXPERIENCE:

· Fireguard (F-01) Certification required or must be attained within first 6 months of employment.

· High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.

· Experience in permanent or transitional housing, or community facility, or related social services areas.

· Good interpersonal skills and ability to conduct oneself in a

· Sensitivity to issues involved in working with diverse organization is essential.

· Bilingual skills in English and Spanish are a plus.