1st Shift: 40 hours *weekend shift differential of $1 dollar more an hour ($20.39)
Monday - Friday
Position: Residential Aide
Program: Crisis New Haven
Location: New Haven

Scope of Service: Assists individuals with daily personal routines and includes providing prompts for daily living skills, skill-building activities, and participation in groups. Provides companionship to residents and establishes a trusting and professional relationship. Works with licensed or visiting nursing personnel to monitor medical concerns and observe interaction with medications, as indicated. Reports any concerns or medical issues. Ensures living spaces are safe, sanitary, and well-organized. Leads group activities and outings. Collaborates with nursing, management, and coworkers to ensure residents receive the best quality services. Performs other duties as assigned.

ESSENTIAL JOB FUNCTIONS

Client Care:
• Establishes rapport and positive working relationships with clients while
maintaining professional ethics and boundaries.
• Enhances a client’s independent living skills by engaging, assessing, and
providing various modalities of teaching and assistance (e.g. modeling,
prompting, hands-on assistance).
• Provides hands-on support and guidance for activities of daily living such as
personal care/hygiene, housekeeping, laundry, food management
utrition,
budgeting, health and safety, leisure, and other activities which promote healthy
living.
• Facilitates/co-facilitates psycho-educational groups as indicated.
• Engages with clients in community integration and social recreation activities.
• Provides transportation to and from appointments as identified.
• Educates and trains clients with travel planning and use of public and private
transportation.
• Conducts regular apartment/room inspections and assists the clients in
maintaining the cleanliness of their living spaces which may require hands-on
assistance.
• Conducts ongoing rounds checks ensuring safety of each individuals and the
program.
• Administers breathalyzer tests and urinalysis samples, as applicable.
• Documents shift logs in electronic record according to contract and agency
policy.
• Develops and maintains working relationships with providers, families, and
natural supports.
• Responds to crisis situations and provides appropriate interventions as outlined
in the agency policy for Nonviolent Practices.
• Supervises, monitors and documents the self-administration of client
medications.
• Attends and participates in monthly staff meetings, clinical rounds, All-Treater
meetings and supervision.

Environmental Responsibilities:
• Maintains a clean, well-organized work environment.
• Ensures all program egresses and walkways are clear to support workplace
safety.
• Notifies supervisor of maintenance and/or safety issues and generates work
orders as needed.
• Conducts and participates in fire and emergency evacuation drills, and reviews
the emergency preparedness plan as outlined in agency policy.
• Participates in Food Bank activities as assigned.
• In order to maintain the security and safety of the clients and facility, staff is
required to remain awake during all shifts.

Quality Assurance:
• Adheres to policies and practices as outlined in the staff handbook and
program operations manual.
• Consistently works in a respectful, constructive, and cooperative manner.
• Upholds all Health Insurance Portability and Accountability Act (HIPAA)
regulations and secures all necessary releases of information for outside
communication.
• Models culturally competent behavior interacting with clients, providers, family,
and fellow staff.
• Maintains accurate electronic records and case files as assigned and in
accordance with programming, contractual, licensing, and accreditation
requirements.
• Adheres to the standards of the Council on the Accreditation of Rehabilitation
Facilities (CARF).
• Participates in agency committee work when available or as permitted.
• Completes all trainings as required per program contract and agency policy.
• Attends agency sponsored in-services, outside trainings, conferences and
meetings to facilitate continued professional growth and ensure the quality of
case management practices.

QUALIFICATIONS:
• High School Diploma or equivalent considered with a minimum of one (1) year
experience in related healthcare field. Licensed CNA or other related healthcare
certification accepted in lieu of experience.
• Prior experience working with people with severe and persistent mental illness,
intellectual disabilities, and/or addiction.
• Knowledge of the community support system and resources preferred.
• Valid Connecticut Driver’s license with clean driving record is required.
Scattered site and non-24 hr. program positions require the employee to
maintain reliable
transportation and be willing to transport clients in personal vehicles.
• CPR/First Aid certification offered as part of orientation. Employee responsible
to maintain ongoing certification.
• Proficient computer skills required, including Microsoft Office and electronic
record keeping.

Company Benefits Include:
• Competitive Wages
• 401(k) - with company match up to 3.5%
• Medical, Dental and Vision
• FSA and Dependent Care Accounts
• Company Sponsored Employee Assistance Program
• Company Sponsored Life, AD&D and LTD
• Colonial Supplemental Insurance
• Vacation, PTO & Sick time for eligible FT 40 & PT (20-39 hour)
Employees
• Connecticut Paid Sick Time for all employees up to 40 hours
a year
• 12 Company Holidays Paid at Double Time (hourly employees)