Patient Care + Assessment

• Perform patient intake, including vital signs, health history, and medication reconciliation
• Assess patient symptoms and identify potential concerns or changes in condition
• Assist with minor procedures and treatments as directed by the provider
• Administer medications, injections, and immunizations per protocol

Care Coordination

• Collaborate with providers to develop and implement patient care plans
• Coordinate referrals, follow-ups, and diagnostic testing
• Communicate test results and provider recommendations to patients
• Manages medication refill requests to ensure safe, timely, and appropriate continuation of patient care.

Patient Education

• Provide education on diagnoses, medications, treatment plans, and preventive care
• Reinforce discharge instructions and follow-up care needs
• Support chronic disease management (e.g., diabetes, hypertension, asthma)

Clinical Triage & Communication

• Respond to patient phone calls and portal messages
• Gather clinical information and escalate concerns to the provider as needed
• Follow established protocols to support safe decision-making (does not replace provider-directed care)

Documentation & Compliance

• Accurately document all patient interactions in the electronic health record (EHR)
• Maintain compliance with organizational policies, state regulations, and nursing standards
• Support quality improvement and patient safety initiatives

Team Collaboration

• Work closely with providers, medical assistants, LPNs, and administrative staff
• Support workflow efficiency and a positive patient experience
• Participate in staff meetings, training, and process improvement efforts

• One-year prior clinic, ambulatory care, or relevant nursing experience

• Eligible for Shift Differential Pay in addition to base wage
• Paid Time Off accrued starting on first paycheck
• Medical, Dental, and Vision (discount plan) coverage
• Flexible Spending Accounts
• Life, AD&D, and Disability Insurance
• Pension Plan (PERA) with 7.5% employer match
• Optional 457(b) Retirement Plans
• Tuition Reimbursement
• Loan Forgiveness Eligibility – PSLF + MN state programs for qualifying roles
• Employer-Provided Certifications + Continuing Education
• Additional perks: Free On-Site Parking, Qualified Bilingual Staff Program, Employee Assistance Program, and discounts on cafeteria, scrubs, and OTC pharmacy items