• Prepare and/or proofread a variety of forms, letters, fliers, reports, promotional materials, etc. from rough draft or detailed instruction. Perform data-entry. Research and collect data for special projects and reports.

• Provide information on the phone, or in person, in response to departmental inquiries, schedules, district services and other general information. Answer the multi-line telephone and direct calls to appropriate personnel and take accurate messages. Attend community events and volunteer events to provide support to program specialists and other staff as needed.

• Maintain detailed records, verify accuracy of information, research discrepancies and record information to ensure compliance with established policies and procedures.

• Assist the public with program enrollment.

• Ensure the safety of program participants and if necessary, provide first aid. Prepare and submit accident/incident reports.

• Lead or assist with planning and coordination of meetings, special events, facility rentals and/or other programs.

• Lead or assist in the monitoring and evaluation of program effectiveness in meeting established objectives; participate with management and community groups in developing program goals, policies and procedures; maintain program records; prepare reports on program operations.

• Provide training, instruction and lifeguarding services.

• Ensure that chemistry readings are completed regularly and communicate concerns to the pool operator and center supervisor.

Knowledge of:

• Tools, materials, and equipment needed in support of daily operations of swimming pools.

• Basic principles of supervision and staff and volunteer development.

See the full job description here.