Novus Orthodontics is seeking a bi-lingual front office administrator for our Greenville location. Our ideal candidate will have the perfect combination of engaging personality and professionalism along with great organizational skills. This is a full time,4 day week position. We offer a full benefit package as well as a bonus program. This position requires at least one year of dental or orthodontic front experience.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in a front office, receptionist, or customer service role.
• Proficiency in using office software such as Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.

Preferred Qualifications:

• Associate’s or Bachelor’s degree in Business Administration or related field.
• Experience with office management software and phone systems.
• Familiarity with basic bookkeeping or invoicing procedures.
• Ability to handle confidential information with discretion.
• Bilingual skills or proficiency in a second language.

Responsibilities:

• Greet and welcome visitors and clients promptly and courteously, ensuring a positive experience.
• Answer, screen, and forward incoming phone calls and emails to the appropriate personnel.
• Manage appointment scheduling and coordinate meeting room bookings efficiently.
• Collect payments and submit insurance claims, work AR on active patients.
• Handle incoming and outgoing mail and deliveries, ensuring timely distribution.
• Support administrative tasks including data entry, filing, and maintaining office supplies inventory.
• Collaborate with other departments to facilitate smooth communication and office workflow.
• Ensure the front desk area is tidy, organized, and presentable at all times.

Skills:

The required skills such as communication and organizational abilities are essential for managing front desk interactions and ensuring efficient office operations. Proficiency in office software enables the candidate to handle scheduling, correspondence, and record-keeping tasks effectively. Multitasking skills are used daily to balance answering calls, greeting visitors, and supporting administrative duties simultaneously. Preferred skills like familiarity with office management software and bilingual capabilities enhance the candidate’s ability to serve a diverse client base and streamline office processes. Overall, these skills combine to create a professional, welcoming, and well-organized front office environment.