GENERAL SUMMARY OF DUTIES

Greets and receives patients, while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks.

Position Duties

• Greet visitors at the front desk, determines the nature of business, and notifies appropriate person of their arrival.
• Greets and registers patients.
• Collect any monies due at the time of service.
• Update all required information in the EMR system
• Be the liaison between the patient and clinical areas when patients are waiting to be called to the back.
• Assists patients who come to pick up prescriptions.
• Maintains tidiness of front desk workstations and reception area.
• Balances payments to reconciliation report.
• Assist in stocking work area with supplies
• Perform a variety of clerical duties pertinent to the department.
• Protect the confidentiality and security of health records and health information.
• Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic.

Education:

• High School Diploma or G.E.D.

MINIMUM QUALIFICATIONS

• Medical office experience and 2 years of customer service experience a plus
• Insurance knowledge & referral knowledge preferred.