Title: Receptionist

Reports to: Office Manager

Job Type: Full-Time

Location: Toledo, OH

Come join our team and open the door to an amazing career at Quality Overhead Door! We have an immediate need for a Receptionist at our Toledo, OH, location.

Since 1982, Quality Overhead Door has been the trusted name for garage doors in Toledo, Ohio, and Southeast Michigan. With nearly four decades of experience, we are the go-to experts for residential and commercial overhead doors, offering a wide range of high-quality products from top brands like Clopay, Raynor, CHI, and Wayne Dalton. We take pride in our long-term employees who bring dedication and expertise to every job. Unlike other companies, we never send contractors to do our work. Our team members are the heart of our company, ensuring that every project is handled with the utmost care and professionalism.

We often reflect on what sets us apart from the competition and what has kept us thriving for nearly 40 years. The answer is simple: OUR AMAZING TEAM! It’s our dedicated employees who make Quality Overhead Door the trusted choice in Ohio and Michigan. Without their commitment and expertise, we couldn’t deliver the exceptional service our customers have come to expect. Thank you to our team for making us the best in the business!

Summary

The Receptionist is the first point of contact for our company, ensuring that our office runs efficiently and that every visitor and caller receives top-notch service. This role requires a self-starter with strong customer service skills, attention to detail, and the flexibility to assist in various departments as needed. If you are looking for a dynamic environment where you can learn and grow, this is the perfect opportunity.

Duties

• Answering phones and directing calls to the appropriate personnel.
• Assisting with front desk duties, including greeting, and communicating with customers.
• Handling day-to-day office tasks and administrative duties.
• Floating to different departments as needed to support operations.
• Learning and performing all tasks associated with office administration to provide comprehensive support.

Qualifications

• 1 year of experience in front desk or office administration.
• Strong customer service skills and the ability to communicate effectively with customers.
• Proficiency in general office software and tools.

Skills

• Excellent interpersonal and communication skills.
• Ability to prioritize tasks and manage time effectively.
• Strong attention to detail and organizational abilities.
• A collaborative mindset with a focus on team success.
• Proficiency in customer service and administrative tasks.
• Willingness to learn and adapt to new tasks and responsibilities.

Work Conditions

• Office environment, Monday to Friday schedule.
• Rotating weekend shift - Saturday from 8 AM to 12 Noon (about 1x per month).
• Climate controlled, indoor office environment

Benefits

We offer a competitive compensation package commensurate with experience, along with the following benefits:

• Competitive salary
• 401(k) with employer match
• Medical, dental, and vision insurance with multiple plan options
• Short- and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident Care
• Hospital Indemnity
• Health insurance plan
• Paid holidays and Paid Time Off
• Opportunities for professional growth and development

Core Values

At Quality Overhead Door, we are committed to providing a supportive and dynamic workplace where our employees are valued and can thrive. Our core values include:

• Teamwork – we operate as a team and succeed together.
• Grit – we have the courage, strength, and character to persevere.
• Sincerity – we are transparent and trustworthy.
• Development – we strive for continuous improvement, both professionally and personally

We are an (EOE) Equal Opportunity Employer.