Florida Agency Network is seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and customers, providing a welcoming and professional atmosphere. This role is essential in maintaining the efficient operation of the office and ensuring our clients receive the highest level of service.

The Florida Agency Network (FAN) is a network of independent real estate title agencies that have formed a strategic alliance to provide shared back-office services, pooled resources, and greater geographic coverage throughout the State of Florida. FAN is a leading provider of tile insurance and real estate services. Our team is committed to providing exceptional customer service and dedicated to ensuring smooth and secure real estate transactions for our clients and customers. Florida Agency Network’s proud members include: Hillsborough Title, Tampa Bay Title, Paramount Title, Gator Title, Strategic Title, Total Title Solutions, Smart Title and International Title Partners.

Qualified Candidate will:

Answer and direct incoming phone calls to appropriate team members/departments

Greet, welcome and seat visitors in a warm and professional manner

Manage the reception area and closing rooms, ensuring they are clean and organized

Assist with Earnest money deposits and receipts

Provide general information to clients and visitors regarding our services

Handle incoming and outgoing mail and deliveries

Support the team with various clerical duties as needed

Order, organize, and maintain office supplies

Be an amazing Team Player

Qualifications:

High school diploma or equivalent; additional education in office administration is a plus

Previous experience as a Receptionist or customer service role is preferred

Excellent communication and interpersonal skills

Strong organizational abilities

Proficiency in Microsoft Office Suite is preferred

Professional appearance and demeanor

Career-minded and growth focused

Strong attention to detail and accuracy

Ability to handle sensitive and confidential information with discretion

Ability to work in stressful, high pressure situations

Ability to type 40 WPM

What we offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Positive, supportive and collaborative work environment
• Paid time off and holidays
• Health, dental, vision and other benefits
• 401(k) plan with company match
• The chance to be part of a reputable and growing company with a Team Member centered culture