The Clinical Director is responsible for aligning Spanish River Counseling Center with the vision, mission and goals of Spanish River Church and its ministries to cast vision for the SRCC team and spur growth of the counseling center. The Clinical Director integrates professional care and services into the needs of Spanish River Church, Spanish River Christian School, Spanish River Church Plants, and the community at large. The Clinical Director recruits, develops and oversees Psychologists, Therapists, Coaches and Administrative Staff in policy implementation and all tasks relating to the health care needs of those that Spanish River Counseling Center serves. All offers of employment are contingent upon the successful completion of a background check and drug screening.REPORTS TO

• Executive Pastor regularly
• SRC Session through submission of monthly report

TEAM MEMBERSHIP

• Spanish River Counseling Center
• SRC Leadership Team
• Attend SRC Membership Class and become integrated into the SRC family

PRIMARY JOB FUNCTIONSInclude but are not limited to:

• Attract, hire, develop, supervise and maintain a clinically astute and Christ-centered team of professional licensed Psychologists, Marriage and Family therapists, Mental Health Counselors, Trauma Therapist/EMDR certified, Board Certified Coaches, Addiction Professionals and Sex Therapists.
• Cast vision for the SRCC team and spur growth of the counseling center.
• Oversee budget, fund raising, community relations, and bridge building with other local and national churches and mental health care organizations.
• Oversee Administrative Staff and ensure they are equipped with management tools, technology/software to best meet the requirements of their critical roles. Assist in maintaining a healthy administrative staff.
• Oversee the distribution of new client intakes ensuring they are given to the therapist uniquely equipped to serve them most effectively.
• Oversee therapists’ career growth by assisting their educational desires, offering state approved professional supervision for interning therapists and supporting their desires for additional and specific certifications beyond licensure.
• Consult with local church boards, clergy, ministries and businesses.
• Create and maintain personal client base, providing psychotherapy services and therefore contributing financial support for the center.
• Champion a healthy work culture within SRCC and SRC as a whole.
• Work with SRC marketing personnel to develop, implement and oversee marketing and social media platforms to promote center.
• Provide speaking opportunities for SRCC therapists to promote their specific passions and qualifications for serving specific areas of emotional, spiritual and relational needs.
• Work with other ministries of SRC, including SRCS, to ensure that SRCC is integrated in the church and helping to create on-ramps for people to move from SRCC to SRC and SRCS and vice versa.

COMPLIANCE AND RISK MANAGEMENT

• Ensure SRCC maintains full compliance with all applicable Florida state licensing regulations, including the Florida Board of Clinical Social Work, Marriage and Family Therapy, and Mental Health Counseling requirements.
• Oversee HIPAA compliance across all clinical operations, including client records, electronic communications, telehealth platforms, and third-party vendor agreements.
• Maintain current knowledge of and adherence to mandatory reporting laws (e.g., child abuse, elder abuse, Baker Act, Marchman Act) and ensure all clinical staff are trained and compliant.
• Develop, review, and update SRCC policies and procedures annually to align with current legal, ethical, and professional standards (ACA, APA, AAMFT codes of ethics).
• Manage and maintain appropriate liability insurance coverage for the center and ensure all clinicians carry current individual malpractice insurance.
• Serve as the primary point of contact for any legal, regulatory, or licensing inquiries related to SRCC operations.
• Develop and maintain a risk management plan that addresses clinical liability, client safety, staff safety, and organizational exposure.

CLINICAL OVERSIGHT AND QUALITY ASSURANCE

• Establish and maintain clinical documentation standards across all practitioners, ensuring timely, thorough, and ethically compliant record-keeping.
• Implement a peer review and case consultation process to support clinical excellence and collaborative care among therapists.
• Develop and oversee a quality assurance program that includes regular clinical audits, treatment outcome tracking, and client satisfaction measurement.
• Ensure all clinical services reflect evidence-based practices integrated with a Christ-centered approach to care.
• Provide clinical oversight of high-risk cases, including those involving suicidality, abuse, addiction, and severe mental health conditions.
• Facilitate regular clinical team meetings for case consultation, training, and professional development.
• Establish and enforce clear policies for client intake, informed consent, treatment planning, session documentation, and discharge procedures.

MEASURABLE PERFORMANCE EXPECTATIONSThe Clinical Director will be evaluated on the following performance indicators, with specific targets established annually in partnership with the Executive Pastor(s):

• Client Caseload: Maintain a personal clinical caseload of [number to be determined] direct client hours per week.
• Center Growth: Achieve annual client volume and revenue growth targets as established in the approved budget.
• Staff Retention: Maintain therapist retention rates at or above industry benchmarks through healthy culture, competitive support, and professional development investment.
• Client Satisfaction: Achieve and maintain client satisfaction scores at or above [target] based on standardized feedback instruments administered regularly.
• Budget Management: Operate within the approved annual budget, providing monthly financial reports and variance explanations to the Executive Pastor and Session.
• Clinical Quality: Ensure completion of annual clinical audits with documentation compliance rates at or above 95%.
• Community Engagement: Develop and execute community-facing events, workshops, or speaking engagements to expand SRCC’s reach.
• Church Integration: Establish and maintain measurable referral pathways between SRCC, SRC ministries, and SRCS, tracking client-to-church engagement outcomes quarterly.

EXPERIENCE REQUIREMENTS

• Minimum of 7–10 years of post-licensure clinical practice experience in psychotherapy, with demonstrated expertise across a range of presenting concerns.
• Minimum of 3–5 years of progressive leadership experience in a clinical setting, such as clinical director, program director, practice manager, or equivalent supervisory role.
• Demonstrated success in building, growing, or managing a group counseling practice or counseling center, including financial oversight and staff development.
• Experience providing clinical supervision to pre-licensed therapists and interns, with current Florida state-approved supervisor designation.
• Track record of collaboration with church leadership, pastoral staff, and ministry teams in integrating clinical care within a church or faith-based context.
• Experience in crisis intervention, critical incident response, and developing clinical protocols for high-risk populations.

TECHNOLOGY AND EHR RESPONSIBILITIES

• Oversee the selection, implementation, and ongoing management of the center’s Electronic Health Records (EHR) / practice management system, ensuring it meets clinical, billing, and compliance needs.
• Ensure all clinical and administrative staff are trained and proficient in the EHR system, with documentation standards consistently met.
• Maintain HIPAA-compliant technology infrastructure, including secure telehealth platforms, encrypted communications, and appropriate data backup and recovery procedures.
• Evaluate and integrate emerging clinical technologies (telehealth, digital assessments, outcome measurement tools) to enhance the quality and accessibility of care.
• Work with SRC IT support and external vendors to ensure network security, software updates, and technology systems are functioning reliably.
• Develop and enforce technology use policies for clinical staff, addressing confidentiality, device security, and appropriate use of digital communication with clients.

COMMUNITY AND CRISIS RESPONSE

• Develop and maintain a crisis response protocol for SRCC that addresses congregational emergencies, community tragedies, natural disasters, and critical incidents affecting SRC, SRCS, or church plants.
• Serve as the primary clinical resource to SRC pastoral staff during congregational crises, including sudden loss, abuse disclosures, mental health emergencies, and community trauma events.
• Coordinate with SRCS administration to develop and implement student and family support protocols for school-based crises, behavioral health concerns, and mandatory reporting situations.
• Establish and maintain relationships with local hospitals, law enforcement, emergency services, and community mental health agencies to facilitate referrals and coordinated care.
• Organize and lead Critical Incident Stress Debriefing (CISD) for staff, volunteers, and congregants following traumatic events.
• Provide or coordinate after-hours clinical consultation for SRC pastoral staff when urgent mental health situations arise within the congregation.
• Develop proactive community care initiatives (support groups, psychoeducation workshops, grief ministry partnerships) that position SRCC as a resource for the broader Boca Raton community.

QUALIFICATIONS REQUIRED

• Must be or become an active member of SRC and sign SRC Theological Statement.
• Ph.D. from a regionally accredited university with studies related to, but not limited to, counseling psychology, ministry and leadership and/or theology.
• State licensed Psychotherapist as either a Marriage and Family Therapist, Mental Health Counselor, Social Worker or a combination thereof.
• Career history of successfully developing and maintaining a private practice client base and case load.
• State approved supervisor for overseeing the licensure needs of interning therapists.
• State approved CEU provider.
• Current Liability Insurance and CEUs for continued licensing.
• Committed to on-going professional development.
• Committed to participating in and benefiting from personal spiritual, emotional, and relational growth through a variety of psychotherapeutic processes.
• Possess a combination of required leadership capabilities with compassion for others to ensure that staff and clients receive on-going quality care.
• Align spiritually and scripturally with the foundational biblical beliefs that undergird what we do professionally.
• Delight in sharing personal spiritual journey and a desire to be part of the SRC family in agreement with their membership tenets.
• Affiliation in local and/or national Christian counseling organizations (e.g., Focus on the Family, American Association of Christian Counselors, Faithful & True Ministries).

CERTIFICATIONS (RECOMMENDED)

• State Certification – Certified Addiction Professional or Board-Certified Sex Therapist
• Certified EMDR Practitioner or other empirically valid trauma resolution therapy
• Board Certified Criminal Justice Specialist
• Critical Incident Stress Management Certification
• Certified Life Coach

PERSONAL REQUIREMENTS

• Committed to continued personal familial, relational, and mutually satisfying and supportive relationships.
• Ongoing interest for the growth of emotional, relational and situational intelligence.
• Strong communication and interpersonal skills for building meaningful relationships.
• Attention to organizational skills, productive tools and staying up to date on research that validates new paradigms of treatment modalities to better serve our client base.
• Ability to identify risks that present growth opportunities.
• Ability to work with a variety of personalities to foster a collaborative ministry.
• Ability to communicate with clients and staff to understand their needs and offer solutions to their challenges.
• Identify and research opportunities to further our reach to those in need.
• To create and maintain a mutually supportive and safe environment with authentic servant leadership.

SPIRITUAL GIFTSAdministration, Leadership, Discernment, Evangelism, Exhortation, Healing, Hospitality, Mercy, Serving, Teaching, Wisdom
** Spanish River Church, Spanish River Christian School, Spanish River Counseling Center is a Drug-Free Workplace. We participate in E-Verify **