The ideal candidates are natural leaders with strong communication; verbal and written skills as well as superb customer service, leasing and marketing expertise, as well as being well seasoned with affordable housing experience.

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

• Maintaining property compliance.

• Ensure timely recertifications and renewals.

• The Community Manager supports and participates in fulfilling the customer service and leasing standards.

• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.

• Responds to resident requests promptly and courteously and provides solutions to resolve resident issues.

• Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.

• Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.

• Lead the maintenance and management of budgeted occupancy, collections, and expenses.

• Oversee and maintain the physical and financial health of the community.