Position Assistant Community Manager Reports to Community Manager:

POSITION SUMMARY:

The Assistant Community Manager assists the Community Manager in overseeing the day-to-day operations of an apartment community and performs a variety of duties including, but not limited to, administration, leasing, accounting, bookkeeping, service, and resident relations. The Assistant Community Manager has primary responsibility for the collection and posting of all income due to the property.

JOB SPECIFIC COMPETENCIES:

• Collects and accurately posts all rent and other revenue payments and makes deposits daily
• Performs Property Management Software system updates daily to provide timely information regarding the activity and profitability of the Property
• Implements the eviction and dispossessory warrant procedures according to policies, procedures, and state law
• Prepares accounting and month-end reports by Company policies, procedures including financial accounting statements (FAS)
• Processes accounts payable according to standard operating procedures
• Processes previous resident’s files after the apartment has been inspected and prepares invoices for damage repair
• Creates and maintains positive relationships with residents to easily resolve issues and to make the property a pleasant place to live
• Answers phone and provides proper information or refers the call to the appropriate person and when needed, pre-qualify, shows, and leases apartments
• Conducts/coordinates the annual and interim recertification of residents and the annual health and safety inspections
• Inputs and processes site-based waiting lists
• Develops marketing strategies for leasing apartments, establishes goals for Leasing Consultants and ideas for improving operations and profitability

POSITION QUALIFICATIONS:

Education:

• High School Graduate or General Education Degree (GED) for consideration
• Associate’s Degree or equivalent form 2-year college or Technical School preferred

Experience/Specialized Knowledge:

• Sales and Customer Service
• One to two years of related experience
• Property Management Software and Low Income Housing Tax Credit (LIHTC) experience preferred

Other Requirements:

• Completion of in-house training within the first 90 days of employment
• Passion – Enjoys the work that they do demonstrates a pleasant demeanor on the job and shows desire for success
• Entrepreneurial Spirit – Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others

The Assistant Community Manager may be required to assist in special projects or activities designated by the Company or in the absence of the Community Manager supervise the entire on-site staff. This may include due diligence, property acquisition/disposition, serving on or participating in company-sponsored or sanctioned committees, organizations, functions, etc.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their Supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

Our Mission:

Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investments

Core Values:

EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER