• Performing repairs, maintenance, and installations of plumbing systems with precision and efficiency, including water heaters, pipes, fixtures, drains, and water treatment systems.
• Diagnosing plumbing issues and providing effective solutions to ensure customer satisfaction, troubleshooting leaks, clogs, and system failures.
• Delivering outstanding customer service, educating homeowners on their plumbing systems, offering recommendations for repairs or upgrades.
• Providing sales recommendations, explaining service options, and helping customers make informed decisions about repairs, replacements, and energy-efficient upgrades.
• Ensuring all work meets company and industry standards, following safety protocols, local plumbing codes, and company standards.
• Maintaining professionalism and integrity while interacting with customers and team members and building strong relationships
• Keeping work areas clean and organized, properly handling and maintaining tools, equipment, and vehicles.

• At least 2 years of plumbing experience in a residential setting, including taking service calls and providing effective solutions.
• Proven experience in meeting sales and KPI goals, with a focus on customer satisfaction and quality service.
• Familiarity with ServiceTitan or similar service management software is a plus.
• A valid driver’s license and a clean driving record.
• The ability to pass a background check and drug screening.
• Strong troubleshooting and problem-solving skills, with the ability to think on your feet and resolve issues efficiently.
• A commitment to safety, professionalism, and providing high-quality service on every job.
• The ability to work independently and as part of a collaborative team.
• Outstanding communication and customer service skills, ensuring each customer feels valued and well-informed throughout their service experience.

If you’re passionate about providing exceptional plumbing services, building lasting customer relationships, and advancing your career, Benjamin Franklin Plumbing is the place for you! We offer competitive pay, comprehensive benefits, and the opportunity to grow in a supportive work environment. Don’t wait—apply today and take the first step toward a rewarding career with a company that truly cares about its team members!

At Benjamin Franklin Plumbing, we are proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. We believe that every individual’s unique background and perspective enriches our team and contributes to our success. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive equal consideration for employment, and we are dedicated to fostering a culture where all employees can thrive and reach their full potential in a safe and supportive work environment.