Citizens Memorial Hospital (CMH) is hiring a Front Office Clerk to join our Urology Surgical Clinic in Bolivar, Missouri — someone who leads with skill, compassion, and a drive to positively impact every patient and family we serve.

Position Details

• Status: Full Time

• Work Shift: Days

• Hours: 8:00a.m - 4:30p.m

What Your Day Looks Like: CMH Urology Surgical Clinic provides a variety of services for patients suffering from; urinary incontinence, Erectile Dysfunction, BPH, Peyronies, kidney stone management, hematuria, management of prostate and bladder cancer, and more. We also specialize in many state-of-the-art surgical procedures including; Urolift, Interstim, iTind, Botox, vasectomy, bladder sling, robotic assisted prostatectomy, and penile prosthetics.
Our office consists of one physician, two registered nurses, one advanced practice provider, one registered medical assistant, and two front office staff.

As a Clerk, you will be:

• Working closely with the physicians, physician assistants, nurses, and registered medical assistants

• Answering the telephone and routing to appropriate people

• Scheduling office visits, clinic procedures, updating consents, patient insurance, and demographics.

• Collecting clinic co-pays, obtaining medical records, and assisting with coordination of referrals.

• Obtaining prior authorizations from the Veterans Administration for procedures.

Qualifications:

Education: High School diploma or equivalent

Experience: 1 year customer service in healthcare or clerical

Skills: Organization, ability to work in a fast-paced environment, multi-tasking

Licensure/Certification: N/A

Physical Requirements: Ability to work at a computer 90% of the day and stand for the remaining 10%

Benefits That Support You

• Competitive wages, annual merit increases, employee wellness program

• For a comprehensive list of benefits, please click here: CMH benefits.

Why CMH?

CMH includes 34 primary and specialty clinics, six longterm care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walkin clinics, addiction recovery, therapies, and more — all grounded in exceptional, communityfocused healthcare.

• CMH is a three-time recipient of the Missouri Quality Award.

• 2025 Chest Pain-MI Platinum Award

• Springfield Business Journal awards include multiple years as an Economic Impact Award nominee and being honored in the Dynamic Dozen for being one of the top 12 fastest-growing companies in southwest Missouri.

• Click here to see the full list of awards for CMH!

Follow us on Facebook to discover more about life at CMH— the people, the culture, and the work that matters. https://www.facebook.com/CMHRecruiting

Recruiter Contact

Kaylie Sappington

Phone: 417-328-6624

Email: kaylie.sappington@citizensmemorial.com