WHO WE ARE

Baldwin Richardson Foods is focused on enriching the flavor of life. As a full-service liquid products supplier and strategic partner to the food and beverage industry, Baldwin Richardson Foods combines its formulation expertise and unique packaging options with robust processing capabilities to produce high-quality sauces, toppings, syrups, fillings, and shelf-stable beverages for the world's most iconic Quick Service Restaurants (QSRs), Consumer Packaged Goods (CPG) brands, and food service companies. Its state-of-the-art Innovation & Culinary Center transforms trends and culinary inspiration into legendary products through an award-winning commercialization process. The company also manufactures and markets Mrs. Richardson's dessert sauces and Nance's mustards/condiments in addition to producing finished goods for the private label sector. BRF maintains its headquarters and a manufacturing facility in Macedon, New York; with a Culinary Innovation Center in Westmont, Illinois; and offices and manufacturing facilities in Williamson, New York; Pennsauken, New Jersey; and Corona, California. This role will be out of Pennsauken, NJ.

WHAT WE NEED

The Operations Manager is responsible for managing and coordinating day-to-day efforts of all aspects of operations at our manufacturing site, to include Operations Performance Managers (OPM’s) and Production Supervisors, and affiliated production staff, to assure safe production and distribution of consistently high-quality products. This work needs to be completed in the most efficient manner possible, while ensuring compliance with government regulations in the areas of employee safety, food safety, environmental, and employment practices. Along with the Plant Manager, the Operations Manager and their team of OPM’s and shift Supervisors provide the leadership, coaching, and training needed to develop and maintain the competencies, performance, and collaboration of all production and processing employees, across all shifts.

WHAT YOU WILL DO

• Provide a team structure that promotes alignment, and support among peers on the team.
• Working in concert with other Operations leaders create an environment that can be flexible to meet the demands of the business; support the retention and development of the team members to deliver a higher level of services and performance.
• Manage the daily escalations of manufacturing-related issues, to include working cross-functionally with maintenance and other support functions, to drive quick resolutions and root cause problem solving.
• Align manufacturing priorities with the goals and objectives of the company. Bridge communication gaps by engaging the cross functional leadership team as needed to improve performance.
• Deliver business results through teamwork and continuous improvement activities. Collaborate with production planning to drive efficiencies and performance across three shift manufacturing operation.
• Champion a safety-first culture and resolve safety problems in an expedited and efficient manner.
• Maintain labor absorption and adequate staffing across production and processing teams. Work collaboratively with Talent Acquisition at site and at enterprise to continuously evaluate hiring processes and their effectiveness, with keen eye on turnover metrics, employee satisfaction, and development opportunities.
• Engage with employees at all levels of production, providing improved communication, understanding, and breeding an environment that embraces change and open communication.
• Support quality related initiatives as required and actively engage in data analysis to drive improvements.
• Analyze and support capital projects and aid in justification of expenditures. This includes projects to improve current operational efficiencies and future business requirements.
• Ensure site compliance with GMP’s and guides staff to maintain a food-safe operation.
• Will act as interim Plant Manager in their absence.
• Responsible for the overall direction, coordination, and evaluation of these direct and indirect employees. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees. Responsible for the overall direction, coordination, and evaluation of these direct and indirect employees.

WHAT YOU NEED TO BE SUCCESSFUL

• Bachelor's degree (B.A./B.S.) from four-year college or university preferred, HS degree required.
• A minimum of five (5) years of experience managing people in a manufacturing environment.
• A minimum of seven (7) years of high-volume, high-mix, manufacturing experience required.
• Experience mentoring and developing staff, supporting workforce development programs, and creating a culture of continuous improvement both in staff and processes.
• Experience supporting, and ideally implementing, manufacturing excellence systems and lean manufacturing methodologies.
• Food and Beverage Manufacturing experience is a Plus

At BRF, base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, experience, and location.

You'll also receive a comprehensive benefits package including low premium and out of pocket cost medical, dental and vision coverage, 401k with company match, generous sick and vacation time, 9 paid holidays, birthday and floating holidays, volunteer time and more!

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