Part-Time / Event Based
Compensation: $20/hr

Spirit of the Position:

The Parking / Traffic Attendant supports safe, efficient vehicle and pedestrian flow for a facility or event site. This role provides front-line customer service, manages access points, directs vehicles, processes payments/validations (as applicable), and maintains a professional presence while enforcing site rules.

Key Responsibilities

• Traffic & flow control
• Direct vehicles entering/exiting lots, garages, and event drop-off zones.
• Maintain safe traffic patterns, prevent gridlock, and keep lanes/fire zones clear.
• Coordinate with supervisors/security for peak periods, incidents, or closures.
• Parking operations
• Guide guests to available spaces and manage overflow/alternate lot routing.
• Monitor reserved/ADA/employee/permit areas and address improper parking.
• Assist with queue management at entrances, pay stations, and exits.
• Customer service
• Greet patrons, answer questions, and provide clear directions to parking, venues, and exits.
• De-escalate minor conflicts and elevate issues to a supervisor when needed.
• Provide professional, helpful, and courteous experience at all times.
• Payments & equipment (site dependent)
• Collect payments, scan/validate tickets, issue receipts, and/or support mobile/QR payments.
• Operate and troubleshoot basic equipment (radios, handheld scanners, gates, cones, signs).
• Report equipment malfunctions or damage promptly.
• Safety, compliance, and reporting
• Follow posted procedures and safety protocols; wear required PPE and uniform.
• Document incidents (accidents, damage, altercations, tows, gate strikes) per policy.
• Maintain a clean, orderly work area; set up/break down cones, barricades, and signage.

Required Qualifications

• High school diploma or equivalent (preferred, not always required).
• Ability to communicate clearly and professionally with the public.
• Ability to stand and work outdoors for extended periods in varying weather conditions.
• Basic math and cash-handling skills (if collecting payments).
• Reliable attendance and punctuality.

Preferred Qualifications

• Prior parking, traffic control, event operations, or customer service experience.
• Familiarity with validation programs, gate systems, pay stations, or handheld devices.

Physical / Work Requirements

• Stand/walk for long durations
• Work outdoors in heat, cold, rain, and snow as needed.
• Ability to work evenings, weekends, and holidays, especially for events.

Core Competencies

• Safety-first mindset
• Customer focus and professionalism
• Situational awareness and calm under pressure
• Clear verbal communication and teamwork
• Attention to detail and rule enforcement

Schedule / Employment Details

• Part-time / Event-based
• Shift times may vary based on operational needs