Claims Advocate – Hill & Ponton Law Firm – Orlando, Florida

The position is a hybrid position.

We are a Florida law firm that has been in the business of helping people for 35 years. Our practice focuses on helping disabled veterans. We help people who the government has been pushing around. When the government shuts its doors and tells its citizens to go away, we pry open those doors and get the benefits that they are entitled to. Our work is not easy. However, it is meaningful. We deal with heartbreak. We hear ‘no’ a lot. We must bring endless sympathy and positivity to work every day. But our work is real. We change people’s lives. We are looking for people that have the required compassion, tenacity, and professionalism to carry out the good work we do.

There are jobs where you can show up to work on auto-pilot. Not so much here. At our office, you must bring your heart along with your head to help our clients. Do you have what it takes? If so, please keep reading.

Job Description: This position is critical in assisting the attorneys directly with writing arguments, preparing files for doctors to review and reviewing client files to provide historical timelines of events. Professionalism, discretion, and confidentiality in regard to sensitive information are all requirements. This position also requires that an individual is apt to identifying deadlines and reacting accordingly to necessary workload adjustments to ensure that files are handled properly and in a timely manner.

Required Skills:

• Excellent written, verbal, and interpersonal communication skills
• Strong client-service focus
• Adjust to changing priorities in a fast-paced environment
• High level of attention to detail
• Strong analytical ability
• Ability to work independently
• Average to above average computer skills
• College Degree preferred, or comparable work history in the legal or medical field
• Bilingual in English/Spanish is a plus.

Experience in the legal field is preferred.

Training is provided. Individuals who have experience in any of the following areas have proven successful: legal field, medical field, social services, professional writing, claims/case management. In addition, individuals who demonstrate a passion for helping others and a drive for lifelong learning are strong candidates for this role.

Starting salary based on experience and level of expertise: $42,000-$45,000 a year

Benefits after 90 day probationary period:

85% of individual employee premiums paid for health insurance
85% of individual employee premium for dental insurance
60% of total premium paid on family plans for both medical and dental insurance, for spouse and children
50% of individual employee premium for vision insurance
50% of Long Term Disability Insurance premium paid
$50,000 free life insurance policy
401k plan-we will match any full-time employee’s deposits up to 3% of their base salary and bonuses

Paid Time Off:
Years of Service: PTO:
90 Days up to one year - Up to 112.50 Hours (through progression)
Two to three years - 112.50 Hours
Four to nine years - 150.00 Hours
10 years or more - 187.50 Hours
Plus 9 Paid Holidays

Required education:

• Associate Degree or above, or comparable work history in the legal or medical field