Who We Are

Established in 1929, Heinen’s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 24 locations – 19 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio.

Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.

Benefits Overview

• 20% associate discount on in-store food purchases
• Flexible scheduling
• Closed on 7 major holidays
• Medical, dental, and vision benefits
• 401k with employer match
• Semi-annual bonus program
• Professional development offerings

Job Summary

Skilled Cake Decorators are responsible for designing and decorating cakes in alignment with both established specifications and individual customer requests. This role includes processing customer orders, decorating cakes to a high standard, packaging finished bakery items, and contributing to the production of standard bakery goods. Team members must adhere to proper product handling and documentation procedures to maintain product freshness and ensure food safety.

To be successful in this role, candidates should have a strong understanding of current cake decorating styles, techniques, and trends, and be able to collaborate effectively within a team environment to support overall bakery production.

Key Responsibilities

• Collaborate with store personnel to discuss cake designs and decoration ideas.
• Decorate custom and standard cakes based on customer specifications and bakery guidelines.
• Execute decoration of everyday bakery items in accordance with established standards.
• Assist in the preparation and baking of standard bakery products as needed.
• Prepare and work with various icings, frostings, and fillings according to specifications.
• Maintain organized, clean, and stocked work and storage areas.
• Monitor inventory levels for baking and decorating supplies; request replenishment as needed.
• Adhere to sanitation and food safety standards by cleaning all tools, equipment, and workstations regularly.

Qualifications

• High school diploma or GED required
• Prior experience in baking and cake decorating
• Proficient in the use of cake decorating tools and techniques
• Ability to stand for extended periods and perform tasks requiring manual dexterity
• Strong attention to detail and artistic flair
• Excellent time management and organizational skills
• Strong communication and interpersonal abilities
• Commitment to maintaining high standards of quality and cleanliness

Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law.