Job Title: Office Manager

Department: Administrative ZT

Location: Houston, TX

Reports To: Amanda Parrette – Chief People Officer

Job Summary

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties.

Essential Duties and Responsibilities

*The responsibilities outlined below represent the core duties of this role but are not exhaustive. Additional duties may be assigned to meet the evolving needs of the organization.

• Greets and directs visitors to the company.
• Offers exceptional customer service.
• Schedule meetings and setting up conference rooms (as directed).
• Maintains a professional appearance.
• Answers telephones and directs callers appropriately.
• Receives, sorts and forward's incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assist with other related clerical duties such as photocopying, faxing, filing and collating.
• Maintain supplies for copy/coffee machines and schedule maintenance as needed.
• Availability to work “weekends, nights and holidays based on the priority of the business” maintenance as necessary.
• Maintains and keeps up to date with policies and procedures and maintains confidentiality of related business.
• Develops and maintains an effective professional working relationship with visitors and other office employees.
• Documents concisely, precisely and accurately on all records or documents as indicated by policy.
• Involved in special projects include compile data’s for ZT automotive, prepare PowerPoint presentations for ACH, Mystery shop projects, or market research for ZT baseball Etc.

* Above mentioned are done 95% of the time.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience, Skills

• Possession of a high school diploma or equivalent (GED) and 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience.
• Possession of strong organizational skills.
• Excellent verbal and written communication skills.
• Possess exceptional interpersonal communication skills.
• Ability to work independently on assigned tasks as well as to accept directions on given assignments.
• Able to work collectively with the administrative team associates.
• Ability to solve practical problems and deal with a variety of concrete.
• Variable in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Category 3 – No Occupational Exposure

The noise level in the work environment is usually moderate.