Job Summary:

We are looking for a friendly and professional Front Desk Clerk to manage our front desk and perform a variety of administrative and clerical tasks. As the first point of contact for our company, you will play a vital role in creating a positive first impression for clients, visitors, and staff.

Key Responsibilities:

• Greet and welcome guests as soon as they arrive at the office or facility
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Receive, sort, and distribute daily mail and deliveries
• Maintain office security by following safety procedures and controlling access via the front desk
• Keep the reception area tidy and presentable, with all necessary stationery and materials
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
• Handle customer inquiries and complaints in a professional manner

Requirements:

• High school diploma or equivalent
• Proven work experience as a front desk receptionist, clerk, or similar role
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Customer service attitude