PURPOSE STATEMENT

The LPN/Medical Assistant, under the supervision of the Practice Manager/Director, is responsible for assisting in the delivery of health care and patient care management. Will provide support for WMMC clinics as needed.

ESSENTIAL FUNCTIONS

• Perform selected nursing and administrative duties, and assist physicians as required.
• Prepare patients for examination and treatment by escorting them from the waiting room to the exam room and taking histories and vital signs.
• Prepare, clean and maintain exam and treatment rooms.
• Give injections, performs EKG’s, assists with examinations and provides other patient care services as directed.
• Administer medications per provider orders and phones in pharmacy orders as directed.
• Maintains sample medication supply, logs all sample medications and purges expired medications.
• Prepare and maintain clinical supplies and equipment.
• Assist with answering the telephone, providing information as requested and screening calls to the physician.
• Assist with scheduling tests and treatments.
• Contribute to the development of policies and procedures.
• Assist patients in setting goals for self-management, teaching them how to do self-management tasks and report abnormal findings to the provider.
• Collaborate with the patients, providers, and other Care Team members in assessing the patient’s progress toward individual health care goals.
• Assess barriers when patient has not met treatment goals, is not following treatment plan of care, or has not kept important appointments.
• Participate in professional development activities and maintain professional affiliations.
• Ensure adherence to all laws and regulations related to employment, OSHA, HIPAA, CLIA and other federal, state and WMMC compliance policies and procedures and promptly report actual or potential wrongdoing.
• Maintain strict confidentiality.
• Treat members of the Care Team, visitors and patients with dignity and respect.
• Perform other related work as required.
• Greet patients and visitors in a courteous and friendly manner.
• Perform CLIA waived tests proficiently.
• Receive and handle phone calls as directed by the physician.
• Ensure rooms are properly cleaned and stocked.
• Proper handling and storage of all sample medications that are stored in the office.
• Maintain regular and predictable attendance.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• High school diploma or equivalent.
• LPN- graduate from an accredited school and current state license. Medical Assistant- current certification as a Certified Clinical Medical Assistant (CCMA), Certified Medical Assistant (CMA), or National Certified Medical Assistant (NCMA) is required or obtained within 90 days of hire.
• Current AHA or Red Cross BLS required or obtain with 30 days of hire.
• Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.

PHYSICAL/MENTAL REQUIREMENTS

• Must be able to sit and stand, intermittent 8 to 10 hours a day.
• Must be able to use standard office equipment, including the telephone and computer keyboard.
• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
• Occasionally walks on uneven surfaces.