Medford Nursery is a wholesale grower spanning over 400 acres in central New Jersey. The nursery provides top-quality shrubs, perennials, and container-grown roses to premier independent garden centers and re-wholesalers across the Mid-Atlantic, Northeast, and upper Midwest. Recognized as a high-quality grower of container-grown flowering and evergreen shrubs, Medford Nursery is committed to exceptional customer service and long-standing customer relationships. Supported by a dedicated Inside Sales and Customer Service team, the company prides itself on its quick response to customer needs and being a one-stop-shop for landscape contractors, delivering everything needed for any size landscape project.

Role Description

This is a full-time, on-site role for a Nursery/Landscape Inside Sales Representative located in Medford, NJ. The position involves interaction with clients to offer solutions and products, maintaining strong customer relationships, generating leads, and assisting with customer inquiries. Also performing daily dock checks to monitor inventory levels and product availability. Assist with scheduling customer pickups and coordinating logistics. Prepare and distribute weekly photos of plant material to sales representatives and customers. The representative will manage accounts, follow up on potential opportunities, and ensure a high level of customer satisfaction in alignment with the company's commitment to service excellence.

What You’ll Do

• Support landscape and garden-center customers with smart product solutions.
• Build strong relationships and keep customers coming back.
• Spot new sales opportunities and jump on them.
• Stay on top of inventory with quick daily dock checks.
• Coordinate pickups and keep orders moving smoothly.
• Share weekly plant-material photos to drive sales.
• Manage accounts with fast follow-up and standout service.
• Partner with the team to deliver an exceptional customer experience.

Requirements

• Proficiency in Inside Sales, including the ability to effectively manage the sales process and identify new opportunities
• 2+ Years Experience in Landscaping / Nursery / Horticulture. With a strong understanding of Plants, Materials, and Products
• Experience in Customer Satisfaction and Customer Service to foster positive relationships and address customer inquiries effectively
• Skills in Lead Generation and Account Management to drive business growth and maintain strong client partnerships
• Excellent communication and organizational skills
• Ability to work on-site in Medford, NJ, and collaborate with a team
• Attend trade shows and visit customers as needed to promote products and strengthen relationships