1. Education: State Board recognized nursing education with a current Arkansas licensure as a Licensed Practical Nurse (LPN).

2. Job Knowledge: 2-5 years experience in a clinical setting preferred. Highly organized and well-developed oral and written communication skills. Ability to maintain confidentiality of protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Experience in chronic disease management, case management and utilization management preferred. Proficient computer skills, including Microsoft Office (specifically Word and Excel). Experience with electronic records.

3. Skills and Abilities:
Data analysis skills
Highly developed interpersonal skills, including motivational interviewing techniques, to effectively interact and motivate change in behavior
Provide patient and caregiver education
Strong reasoning, problem solving and analytical skills
Ability to multitask and prioritize work in a high volume environment with minimal supervision
Work independently as well as in a team environment
Take initiative in finding solutions to difficult and/or sensitive problems
Interpret clinical reports
Assess patient needs and develop care plans in collaboration with the PCP
Provide accurate and timely documentation of all nursing interventions with patients and their families or other caregivers

4. Safety Sensitive: YES
In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.
DESCRIPTION:

The role of the Care Coordinator is to coordinate services for all patients who are part of the assigned panel, especially those with serious, complex or chronic health problems or with psychosocial issues. Patient Care Medical Home coordination includes a proactive approach to deliver complete preventive care, and provide advocacy, information and referral services to patients and families to address their medical and psychosocial needs.