Summary

Performs routine clinical and administrative duties to support physicians, nurse practitioners, physician assistants, and licensed clinical staff in delivering high-quality patient care. Responsible for vital signs, basic lab testing, injections, EMR documentation, and patient support throughout the clinical visit.

Qualification Requirements

Must be proficient in obtaining vital signs, recording patient information accurately and keeping the nurse manager aware of any high-risk situations.

Minimum Qualifications

• Completion of a two-year associate degree from an accredited Medical Assistant program
• CPR and First Aid certification
• Valid driver’s license and reliable transportation
• Preferred: Experience using Acumen and EPIC

Knowledge, Skills and Abilities

• Proficiency with Microsoft Word, Outlook, Teams, SharePoint, and EMR systems
• Strong attention to detail and ability to multitask in a fast-paced environment
• Effective written and verbal communication skills
• Excellent interpersonal skills for patient and team interaction
• Commitment to confidentiality, professionalism, and teamwork
• Ability to demonstrate and uphold ENA’s core values: Compassion, Excellence, Inclusion, Collaboration, and Innovation

Supervisory Responsibilities

None

Essential Functions

• All essential functions listed below are expected to be performed on-site. ENA has determined that these duties cannot be effectively or securely executed in a remote environment without compromising patient care, data privacy, or operational standards.

• Administer subcutaneous, intermuscular, or intra-dermal injections under direct supervision of a physician as required by protocol and documented in the patient’s chart 25%
• Obtains vital signs, which includes blood pressure, temperature, and pulse (radial or apical) 25%
• Check HGB of patient via fingerstick after training and certification by qualified personnel. 25%
• Obtains patient weight and records the information in the chart via the EMR 25%

Physical Demands

• Hearing, visual acuity, talking.
• Reaching, grabbing, holding – fine motor skills.
• Extended periods in a stationary or standing position.
• Repetitive motion such as entering data into computer-based programs.
• Lift or move up to 10 pounds. Employees are expected to use appropriate ergonomics and tools such as hand carts for heavier loads.

Work Environment

Work is normally performed in a typical interior/office work environment. The noise level is usually moderate. While performing the duties of this job, the employee is regularly required to stand and talk or hear. Work Schedule is Monday- Friday, 8 am to 5 pm with a one-hour lunch.