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Showing 18 of 26,397 results

Switchboard Supervisor in Northport, New York at Ladgov Corporation

Employment Type: Full-Time

Ladgov Corporation

Northport, New York, 11768, United States

Posted onMay 2, 2026

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First-Line Supervisors of Office and Administrative Support Workers jobs near me in New York Jobs near me in New York First-Line Supervisors of Office and Administrative Support Workers jobs

Job Description

Key Responsibilities

Supervise and coordinate switchboard operators across all shifts
Ensure 24/7 staffing coverage, including holidays
Train, mentor, and evaluate operator performance
Monitor call handling quality and response times
Serve as point of contact for operational issues
Ensure proper handling of emergency communications
Maintain staffing schedules and coverage plans
Communicate with VA leadership and Contracting Officer Representative (COR)
Ensure compliance with HIPAA, privacy, and security policies

Qualifications

Minimum 1 year supervisory experience (required)
Experience in:
- Switchboard or call center operations
- Healthcare environment (preferred)
Strong leadership, communication, and problem-solving skills
Ability to manage staffing, scheduling, and training
Ability to work flexible hours across all shifts

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Job Location

Northport, New York, 11768, United States

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