JobTarget Logo

Switchboard Supervisor in Northport, New York at Ladgov Corporation

Recently UpdatedEmployment Type: Full-Time
Ladgov Corporation
Northport, New York, 11768, United States
Posted on

Explore Related Opportunities

First-Line Supervisors of Office and Administrative Support Workers jobs near me in New YorkJobs near me in New YorkFirst-Line Supervisors of Office and Administrative Support Workers jobs

Job Description

Key Responsibilities
  • Supervise and coordinate switchboard operators across all shifts
  • Ensure 24/7 staffing coverage, including holidays
  • Train, mentor, and evaluate operator performance
  • Monitor call handling quality and response times
  • Serve as point of contact for operational issues
  • Ensure proper handling of emergency communications
  • Maintain staffing schedules and coverage plans
  • Communicate with VA leadership and Contracting Officer Representative (COR)
  • Ensure compliance with HIPAA, privacy, and security policies
Qualifications
  • Minimum 1 year supervisory experience (required)
  • Experience in:
    • Switchboard or call center operations
    • Healthcare environment (preferred)
  • Strong leadership, communication, and problem-solving skills
  • Ability to manage staffing, scheduling, and training
  • Ability to work flexible hours across all shifts

Job Location

Northport, New York, 11768, United States

Frequently asked questions about this position

Similar Jobs In Northport, New York

Hot Job

Lead Front Desk Registrar

Connecticut Institute for Communities, Inc.
Danbury, Connecticut

Access Center Team Lead

White Plains Hospital
White Plains , New York

Long Island City Front Desk Coordinator

Glowbar Inc.
Long Island City, New York

Supervisor

RWJBarnabas Health
WEST ORANGE, New Jersey

Access Center Team Lead

White Plains Hospital
White Plains , New York

Apply NowYour application goes straight to the hiring team