At Mercedes-Benz of Smithtown, being family-owned has its rewards, and we believe our employees are our greatest assets. If you are looking for a career with a great company, we are the perfect choice. We provide competitive compensation, comprehensive benefits, and opportunities for career growth within our organization. We are currently seeking to hire an Automotive Sales Assistant to work alongside our sales team.

Responsibilities:

• Heavy inbound and outbound client inquiries from web leads, phone & email
• Short-term & long-term follow-up with clients in the customer relationship management system
• Speak with customers in a professional, well-spoken manner and be able to problem-solve
• Direct customer calls/questions/ concerns appropriately to the right party, including those available online.
• Log all activity in a CRM

• At least 1 year BDC experience in a dealership is preferred.
• Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc.
• Must have excellent customer service skills, phone & email etiquette