JOB TITLE: SHIFT SUPERVISOR

FLSA: NON-EXEMPT

DIVISION: OPERATIONS

REPORTS TO: SECURITY MANAGER

LOCATION: QUEENS, NY

SALARY: $24.00 hourly

SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This is a position that requires face-to-face relief with mandatory overtime. This position reports to the Security Manager.

DUTIES & RESPONSIBILITIES:

• Train new security officers /residential aide employees in all aspects of the facility.

• Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties

• Monitor access control and ensure effective use of the magnetometer and x-ray machine

• Respond to incidents and utilize crisis management to protect the safety of the staff and clients

• Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities.

• Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates.

• Conduct daily security and fire safety system inspections

• Fulfill all job responsibilities of a Safety Security Officer in their absence.

Maintain the safety and security of clients and staff.

• Provide crisis intervention when needed.

• Assist the Security Manager in preparing and executing fire drills.

• Oversee AWOL family property pack up

• Monitor logging of client property to ensure accuracy

• Ensure that all managers are kept aware of critical incidents on assigned shifts

• Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy

• Attend various meetings and trainings as needed.

• Check inventory of all assigned equipment daily, and investigate any discrepancies.

• Mandatory Overtime Required

• Perform all related duties as assigned.

EXPERIENCE AND QUALIFICATIONS:

Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven

organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.