Role Overview :

Working closely with Project Managers, Design Team, Workshop teams and Suppliers, you oversee the successful execution of client orders from the initial custom pricing process and project scoping (structuring) phase through to final closeout. As a key link between the design office, partners, and production, you lead team coordination by managing and facilitating exchanges between the various stakeholders while also handling direct project coordination responsibilities. You are comfortable working in both matrix and project-based environments, ensuring smooth and structured cross-functional collaboration throughout the full order lifecycle. Your role is to guarantee consistency, efficiency, and collective effectiveness at every stage of the project.

Responsibilities & Duties :

Leadership & Team Management

Promote matrix and project-based working methods to ensure consistency and operational flow
Ensure proper information flow and reporting between trade and purchasing coordinators (processes, reporting) and the design office
Coordinate effectively across production, procurement, logistics, and the design office — particularly through the Odoo ERP system and project review meetings
Identify areas of uncertainty or risk (technical, scheduling, budget) and drive necessary decisions: continuous improvement, process optimization
Lead the coordinators team: 3 to 6 people
Conduct individual team reviews in line with Jouffre's management framework (1-on-1s, annual performance reviews, mid-year check-ins)
Provide monthly reporting to the Senior Management covering team performance, activity, processes, and forward outlook

Project Coordination

Structure projects from intake by assembling the right team, defining roles, and setting clear foundations for execution
Lead the development and consolidation of project costing, coordinating internal inputs across all internal teams
Handle the procurement process of custom pieces and parts from our vendors.
Build and manage project timelines, ensuring coordination across design, procurement, and production, and supporting the Project Manager in maintaining deadlines
Prepare and oversee key project documentation (specification sheets, approvals, administrative documents), ensuring smooth validation and readiness for execution
Anticipate, coordinate, and track all materials, components, and orders to ensure full readiness for production and alignment with the project schedule
Ensure effective project setup and launch in the ERP (Odoo), and align all stakeholders (design, production, procurement, logistics) throughout the lifecycle
Coordinate production readiness and short-term planning ensuring seamless transition into manufacturing
Oversee vendor and subcontractor engagement, including order placement and relationship management
Ensure that installation plans are properly defined, coordinated, and executed, in collaboration with the relevant stakeholders.
Drive continuous improvement across coordination methods, tools, and supplier collaboration

Skills & Competencies :

Technical Competencies:

Proven project management skills

Proven management skills

Experienced in building and managing dashboards and KPIs

Proficient in ERP / CRM / Google Workspace

Ability to negotiate, arbitrate, and close

Cross-functional and hierarchical management

People management and strategic thinking

Expertise in production workflows and process optimization

Strong affinity for artisanal crafts, decorative arts, and luxury

Soft Skills:

Excellent communicator (clarity, responsiveness, anticipation)

Dynamic, proactive, and optimistic

Able to unite and rally a team

Strong sense of commitment, analytical thinking, and sound judgment

Skilled at energizing, motivating, and encouraging initiative

High standards — compassionate with people, rigorous about results

Open to self-reflection and able to take a step back

Tolerates and encourages calculated risk-taking and initiative

Open-minded, empathetic, and inclusive

Organized, curious, and detail-oriented

Resilient under pressure

Communication:

Ensure accurate information sharing across team members

Foster a climate of trust, honesty, and transparency in all communications

Comfortable presenting publicly and engaging with a wide range of stakeholders

Able to navigate tense or crisis situations alongside the team