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ATA Services, Inc.
Position Title: PART TIME IT Systems and Security Support Specialist

Requisition ID Requisition ID: 2591

Location: Albuquerque, NM, US

Job Class: Technical
Description:

ATA Services is currently seeking to hire an experience IT Systems and Security Support Specialist to work on a part time temporary position in SE Albuquerque.

$38.00 per hour with weekly pay
Schedule: Part- Time - 20 hours per week
Location: In-office Southeast Albuquerque
Start Date: ASAP
Assignment is expected to last one year

Purpose of the Position

The Temporary position will provide operational support to Public School Facilities Authority’s IT Department to assist with daily operations, documentation and modernization projects. This is intended to provide additional support capacity for operational and security workloads currently carried by IT management and to assist with, continuity of services while long-term staffing needs are assessed.

Scope of Responsibilities

1. Systems and Cloud Administration

Support IT management and maintain Microsoft 365 services, including Entra ID (Azure AD), Exchange Online, SharePoint, OneDrive, and Teams
Support endpoint management and configuration using Intune and related tools
Assist with identity, lifecycle management, including user provisioning, access reviews, and offboarding
Document system configurations, processes, and standards

2. Security and Compliance Support

Assist with implementation and maintenance of security controls, including
- Conditional Access policies
- Least-privilege access models
Support compliance efforts through:
- Documentation preparation
- Access audits and reviews
- Policy implementation and enforcement

Assist with vulnerability remediation, patching coordination, and basic security monitoring

3. Infrastructure Stability and Risk Reduction

Support backup and recovery processes, verify backup integrity, and assist with disaster recovery readiness
Assist with system reliability initiatives to reduce outages and service interruptions
Act as secondary coverage for critical systems during absences or high-impact incidents

4. Digital Transformation Support

Provide technical support for ongoing modernization projects, including:
- Cloud migrations
- Data and SharePoint restructuring
- Identity and access redesign

Coordinate with the Software Developer to ensure infrastructure and security alignment for custom solutions
Assist with testing, rollout planning, and post-implementation stabilization

5. Operational Support (Limited and Structured)

Serve as escalation support for complex technical issues when required
Provide secondary help desk coverage during peak periods or staff absence (not primary duty)
Assist IT management in routine operational tasks

Deliverables

Improved documentation of systems, access controls, and procedures
Reduced backlog of security and compliance tasks
Stabilized infrastructure with documented recovery processes
Operational transition plan identifying:
- Tasks appropriate for permanent staffing
- Ongoing risks and mitigation strategies
Knowledge transfer to permanent IT staff prior to contract conclusion

Expected Outcomes

Reduced security and operational risk
Improved audit and compliance readiness
Increased availability of IT management for governance and planning
Greater resilience during staff absences or incidents
Clear data to inform long-term staffing decisions

Qualifications

Education – Minimum associate’s degree in computer science.
Experience supporting Microsoft 365 -based environments with identity and access management principles
Working knowledge of IT security and compliance
Strong documentation and communication skills
3 years’ experience with Microsoft Azure
Experience supporting public-sector, compliance driven, or audit sensitive environments being a plus.

ATA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

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