SUMMARY

The Route Service Technician is responsible for the routine cleaning, maintenance, and inspection of assigned pools to ensure water quality, safety, and customer satisfaction. Under the direction of supervisory staff, this role performs skilled and semi-skilled tasks such as brushing, vacuuming, chemical balancing, and basic equipment upkeep. The technician maintains detailed service records; monitors inventory and communicates any maintenance or repair needs to the appropriate personnel.

ESSENTIAL FUNCTIONS:

• Receives direction from higher-level supervisory staff and follows assigned service schedules
• Cleans and maintains assigned pool(s) in accordance with company quality and safety standards
• Performs routine maintenance tasks including brushing, netting, vacuuming, and sweeping of pools and related equipment
• Carries out semi-skilled and skilled aquatic maintenance duties such as water testing and balancing, filter and salt cell cleaning, and general equipment maintenance
• Accurately records and reports weekly chemical readings and any corrective actions taken; submits documentation to the office in a timely manner
• Assesses equipment conditions, performs minor corrective actions, and submits repair requests as needed to ensure timely resolution
• Monitors and maintains truck inventory, including tools, pool chemicals, and other required supplies
• Attends Aquatic Service safety meetings, department meetings, and company-wide training as required
• Maintains a clean, professional appearance and wears company-issued uniforms, including shirts and hats
• Maintains consistent attendance and punctuality, reporting to assigned locations on time
• Performs all assigned duties without the need for accommodation
• Performs other duties as assigned

MANAGERIAL RESPONSIBILITIES

• No managerial responsibilities for this position.

KNOWLEDGE, SKILLS, ABILITIES, AND EXPERIENCE

To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Minimum Experience: Entry-level position; 0–2 years of experience in pool service, maintenance, or a related field preferred but not required
• Education: High school diploma or GED required
• Basic knowledge of pool equipment, water chemistry, and cleaning methods is a plus (training will be provided)
• Ability to follow detailed instructions and service checklists with consistency and accuracy
• Comfortable working outdoors in various weather conditions and performing physical labor, including lifting up to 50 pounds
• Strong time management skills with the ability to complete tasks independently and efficiently
• Ability to accurately record service data, chemical readings, and maintenance actions
• Excellent communication skills with the ability to interact professionally with supervisors, teammates, and customers
• Willingness to learn, take direction, and grow within the role
• Must maintain a clean and professional appearance, including wearing company-issued uniforms
• Valid driver’s license and clean driving record required
• Ability to safely operate company vehicles and handle pool-related tools and equipment

SUPERVISORY / MANAGEMENT SKILLS:

This position does not include supervisory responsibilities.

CULTURAL COMPETENCIES:

• Uncompromising integrity;
• Champions the mission, culture, and objectives of the employer;
• Demonstrates value and respect for all employees;
• High energy and enthusiasm;
• Values the ideas and opinions of others and routinely collects their input as part of the decision-making process.
• Performs effectively as a team player.

PHYSICAL, MENTAL, AND ENVIRONMENTAL CONDITIONS OF THE JOB

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Individuals with disabilities to perform the essential functions. The demands for this job include those that are set forth hereinafter. The following designations are the codes used to complete the section of the job description: “F” is for frequent; “O” is for occasional; and “N” is for not at all:

Physical:

On the job, the employee must Mental:

On the job, the employee must be able to

(F) Bend (F) Handle Objects (manual dexterity) (F) Read/Comprehend

(F) Squat (F) Reach above shoulder level (F) Write

(F) Crawl (F) Use fine finger movements (F) Perform calculations

(F) Climb (F) See, hear, and speak (F) Communicate orally

(F) Kneel ( ) Other (___________________________) (F) Reason

Environmental:

On the job, the employee Must carry / lift loads of:

(F) Is exposed to excessive noise (F) light (up to 25 lbs)

(F) Is exposed to marked changes in temperature and/or humidity (D) moderate (25 lbs to 50 lbs)

(F) Is exposed to dust, flumes, gases, radiation, microwave (circle) (O) heavy (over 50 lbs)

( ) Other (_______________________)