This is a non-exempt position that reports directly to the Venue Coordinator. This position is responsible for providing reception and hospitality activities for events at Mozingo Event Center. Primary responsibilities include beverage service, customer service, money collection, and cleaning and inspection duties.
Bar Service Activities

• Prepares garnish trays and stocks portable bar with the necessary alcohol, ice, and supplies to adequately furnish the event. Replenishes supplies at serving stations as needed.
• Brews coffee and tea, and fills containers with requested beverages; resupplies items.
• Prepares beverages, using standard formulas or following directions.
• Serves beverages to customers for events held in the conference center and on the events lawn.
• Prepares bills for beverages, using cash registers, calculators, or adding machines, and accepts payment or makes change.
• Balances receipts and payments in cash registers.
• Works with events coordinator to ensure the accuracy of the beverage inventory sheet for each event. Tracks alcohol sales throughout an event and notifies the event organizer when a limit has been reached.
• Notifies the events coordinator of any facility equipment defects.
• Notifies the events coordinator when additional supplies need to be ordered.
• Follows all applicable state liquor laws regarding the sale of alcohol. Verifies all ID’s before serving alcohol. Ensures all guests are safely served and cuts off individuals who appear over-served.
• Keeps an eye on the activities of all guests and notifies security of any potential issues.
• Maintains an awareness of all park and golf course policies, procedures, and practices assuring for thoroughness and accuracy.

Cleaning Activities

• Performs cleaning duties such as washing dishes and other equipment to keep equipment and facilities sanitary.
• Properly seals all beverage containers and wipes down the portable bar prior to putting away.
• Empties all trash cans in the banquet room and restrooms and disposes of garbage in the dumpsters.
• Assists event coordinator with tear down of the event including storage or re-arranging of tables, chairs, dance floor, etc. Inspects all event equipment for damage prior to storage.

SECONDARY FUNCTIONS:

• Performs other related duties as required.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.
CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Valid Driver’s License.
• Successfully complete online State of Missouri Alcohol Responsibility Training (SMART).

REQUIRED EDUCATION and/or EXPERIENCE:
High school diploma or equivalent.; one to three months related experience or training; or equivalent combination of education and experience. Must be 21 years of age or older.

PREFERRED EDUCATION and/or EXPERIENCE:
High school diploma or equivalent; three to six months related experience or training; or equivalent combination of education and experience. Experience in customer service preferred.

PHYSICAL CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move kegs and ice buckets up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. The employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is regularly exposed to outside weather conditions; risk of electrical shock, dampness, direct sunlight, dust, pollen, insect stings, and animals. Duties may be in office setting with a controlled environment, however, they are generally performed in both indoors and outdoors. Some driving required as needed within the Park. Duties are generally performed during night and weekend hours, with much flexibility needed for some weekday, and holiday work required as needed.