Albany, NY

Are you a sales professional who thrives on building relationships and making a real impact in people’s lives? Lifeway Mobility is looking for a driven and compassionate Sales Consultant to join our growing team.

In this role, you’ll be a trusted advisor, helping families overcome mobility challenges by providing tailored home accessibility solutions. Your expertise will empower individuals to live safely and independently at home. From the first consultation to the final installation, you’ll guide customers through life-changing solutions while delivering outstanding service.

Success in this position comes from building trust, understanding unique needs, and delivering solutions that truly make a difference.

• Connect with Customers – Meet with 2-3 clients and their families each day to assess their mobility needs and recommend customized solutions.
• Present Life-Changing Solutions – Demonstrate home accessibility products that enhance safety and independence.
• Create Tailored Proposals – Develop accurate estimates based on in-depth needs assessments.
• Collaborate for Success – Work closely with the Lifeway operations team to ensure seamless transitions from sale to installation.
• Drive the Sales Process – Address customer questions, overcome objections, and offer financing and rental options.
• Grow Your Pipeline – Generate 20% of your own leads through referrals, repeat business, and community outreach.
• Deliver Exceptional Customer Experience – Strive to exceed expectations, ensuring every customer interaction fosters trust and long-term relationships.

• E2S Performance – Maintain an average of 45% E2S conversion.
• Customer Impact – Earn at least one 5-star review daily.
• Helping More Families – Serve a minimum of two clients per day.
• Attention to Detail – Complete a thorough 6-point checklist for every appointment to ensure top-quality service and follow-up.

• Proven experience in sales, preferably in-home sales or mobility equipment.
• Strong communication and listening skills to understand and address customer needs effectively.
• Ability to conduct detailed needs assessments and recommend customized solutions.
• Excellent organizational skills and attention to detail.
• Comfortable working with software systems and maintaining accurate client records.
• Knowledge of local and federal regulations related to home accessibility is a plus.
• A valid driver’s license and willingness to travel locally.
• Problem-solving skills and the ability to remain professional in challenging situations.
• A post-secondary degree is preferred but not required.

If you’re passionate about helping others and want to build a rewarding career where your work truly matters, apply today and become part of the Lifeway

At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility is an Equal Opportunity Employer