Modality: Remote Service Window: Flexible the provider may choose preferred connection timeframes between 8:00 a.m. and 7:00 p.m. (local time) Availability Scheme: Part-time (minimum 15 hours/week) or Full-time

Opportunity Summary We are opening 40 independent service opportunities for Bilingual Interpreters to provide real-time language support between Englishspeaking professionals and Spanishspeaking individuals across a variety of contexts. Service interactions may include healthcare, insurance, customer service, legal assistance, and general inquiries. Experience with medical interpretation is highly desirable, but not mandatory, as alignment and calibration will be provided.

Scope of Services

The service consists of real-time, first-person consecutive interpretation, ensuring neutrality, accuracy, and high communication standards.

Deliver accurate consecutive interpretation between English and Spanish speakers.

Maintain strict first-person interpretation, preserving intent, tone, and register.

Support diverse communication scenarios, including medical, service, or administrative interactions.

Uphold confidentiality requirements, including compliance with HIPAAaligned standards when medical topics arise.

Correctly use contextappropriate terminology (including medical terminology when applicable).

Apply professional notetaking and active listening to guarantee precise renditions.

Request repetition only when strictly necessary.

Use online dictionaries or glossaries as needed without disrupting service flow.

Adhere to projectspecific protocols provided during Service Onboarding.

Required Competencies Linguistic Competencies Advanced command of English and Spanish (equivalent to C1C2 or Level 8.59). Clear, neutral pronunciation and strong verbal communication ability. Capability to interpret quickly and accurately in real time. Technical Competencies Familiarity with terminology across industries (healthcare, insurance, services). Ability to quickly look up terminology. Strong notetaking capabilities. Comfortable using computers, headsets, and callcenter style platforms. Professional Competencies Professional demeanor, empathy, and cultural sensitivity. High attention to detail. Ability to remain calm in sensitive or complex scenarios. Neutral, consistent communication style.

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