The Medical Interpreter / Cultural Liaison is responsible for providing interpretation services in accordance to the National Standards of Practice for Interpreters in Healthcare / Interpreter Code of Ethics. Reports to the department leadership.

Educates staff about relevant cultural beliefs and behaviors presented by Limited English Proficiency patients and families that may affect health outcomes.

Provides sight translation of consent forms and other medical documents.

Participates in continuing education programs and competency training to enhance interpreter role.

Serves as a resource for staff in assessing and addressing the cultural needs and concerns of the Hispanic population.

Provides general information and referrals to community services.

Performs other duties and tasks as assigned.

CLAS interpreter certification such as VA AHEC preferred.

Bachelor’s degree in a related field preferred.

At least one year of Spanish Medical Interpretation experience necessary.

Demonstrates proficiency in medical terminology in a health care setting. Interpreting in Health and Community Settings (minimum 40 hour training) required.

Excellent communication skills, verbal and written.

Proficient in Microsoft Office, (Excel, Word, Outlook).

Detail oriented with excellent organizational skills.

Bilingual grammatical oral and written fluency in English and Spanish.

Demonstrates the ability to provide consecutive interpretation, sight translation of consent forms and other medical documents.

Able to translate documents from English into Spanish.

Fluent native Spanish speaker and cultural background preferred.

Knowledgeable about community resources and service agencies.

Patient care environment with exposure to environmental hazards including, but not limited to communicable diseases. Job will include normal office environment and travel to and through patient care areas. Moderately adverse working conditions due to patient related activities including irregular or extended work hours.

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